How to Cancel or Leave the Plan

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How to Cancel or Leave the Plan


How to Apply

You can change health plans only at certain times during the year. From October 15 – December 7, you can join, switch or drop a Medicare health or drug plan for the following year. In addition, from January 1 – March 31, anyone enrolled in a Medicare Advantage Plan (except an MSA plan) can switch plans or return to Original Medicare (and join a stand-alone Medicare Prescription Drug Plan). Generally, you can’t make changes at other times except in certain situations, such as if you move out of your plan’s service area, want to join a plan in your area with a 5-star rating, or qualify for (or lose) Extra Help paying for prescription drug costs.

The most convenient way to cancel your plan before the effective date is to call Member Services toll-free at 1.833.276.8306 or local at 713.295.5007. To disenroll from your plan, you must send us a signed, disenrollment form.

Mail to:

P.O. Box 301413
Houston, TX 77230

H9826_IT_10045_092919_M Last updated August 18, 2020.

Why Choose Community?

As a local nonprofit health plan, Community Health Choice gives you plenty of reasons to join our Community. From the benefits and special programs we offer to the way our Member Services team helps you make the most of them, Community is always working life forward for you and your family.

“Community Health Choice is always there to answer my questions and help me and my family with our medical needs. I truly appreciate and value their customer support and service.”

– Cecily
Member of Community Health Choice