Texas CHIP - Contact Us

Texas CHIP - Contact Us

Community cares about you! We want you and your family to be happy and healthy. If you have questions, we’re here to help. We speak English, Spanish, and other languages, too. Call us to get an interpreter. In case of emergency, call 9-1-1 or go to the nearest hospital.

Apply for Texas CHIP

Contact Us Today

Local: 713.295.2294 | Toll-Free: 1.888.760.2600
Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m.

Local: 713.295.2222 | Toll-Free: 1.877.635.6736
Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m.

Call our Nurse Help Line 24 hours a day, seven days a week toll-free at 1.888.332.2730 or TDD at 7-1-1.
Call the Nurse Help Line before going to the emergency room, unless it is an emergency. A nurse will answer your health care questions and help you get the care you need. Get help in English or Spanish. You can also ask for an interpreter.

Local: 832.CHC.CARE (832.242.2273) | Toll-Free 1.844.297.4450
Monday through Friday
8:00 a.m. to 5:00 p.m.

Navitus Health Solutions

Members: 1.888.760.2600
Providers: 877.908.6023
Website: https://txstarchip.navitus.com/

Envolve Vision – STAR Members
Phone: 1.844.686.4358
Web site: https://visionbenefits.envolvehealth.com

(Medicaid/CHIP/CHIP Perinatal)
Local: 2-1-1 | Toll-Free: 1.877.541.7905

STAR and CHIP Members under 21 years of age:
United Healthcare Dental
Phone: 1.800.822.5353
Web site: Uhc.com/DentalTX

DentaQuest
Phone: 1.800.516.0165
Web site: https://dentaquest.com/

MCNA Dental
Phone: 1.800.494.6262
Web site: https://www.mcnatx.net/en/home/

Value-Added Service for STAR Members 21 years of age and older:
FCL Dental
Phone: 1.866.844.4251
Web site: http://www.fcldental.com/home

Community Health Choice
1.877.343.3108
24 hours a day, 7 days a week; In case of emergency, call 9-1-1 or go to the nearest hospital.

What is a referral?

713.295.2295
8:00 a.m. – 5:00 p.m., Monday – Friday, for information on our managed care plan and the Members they serve; claims inquiries; contract clarification/interpretation; EFT/ERA request; provider education in-services; provider updates (address/phone/tax ID).

Contact Us

CHIP Member Services
Local: 713.295.2294 | Toll-Free: 1.888.760.2600

Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m

General Information
Local: 713.295.2222 | Toll-Free: 1.877.635.6736

Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m.

Providers Hotline
Local: 713.295.2295
Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 5:00 p.m

Additional Contact Numbers

Contact Us Today

Local: 713.295.2294 | Toll-Free: 1.888.760.2600
Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m.

Local: 713.295.2222 | Toll-Free: 1.877.635.6736
Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m.

 

Call our Nurse Help Line 24 hours a day, seven days a week toll-free at 1.888.332.2730 or TDD at 7-1-1.
Call the Nurse Help Line before going to the emergency room, unless it is an emergency. A nurse will answer your health care questions and help you get the care you need. Get help in English or Spanish. You can also ask for an interpreter.

 

Local: 832.CHC.CARE (832.242.2273) | Toll-Free 1.844.297.4450
Monday through Friday
8:00 a.m. to 5:00 p.m.

Navitus Health Solutions

Members: 1.888.760.2600
Providers: 877.908.6023
Website: https://txstarchip.navitus.com/

Envolve Vision – STAR Members
Phone: 1.844.686.4358
Web site: https://visionbenefits.envolvehealth.com

 

(Medicaid/CHIP/CHIP Perinatal)
Local: 2-1-1 | Toll-Free: 1.877.541.7905

 

STAR and CHIP Members under 21 years of age:
United Healthcare Dental
Phone: 1.800.822.5353
Web site: Uhc.com/DentalTX

DentaQuest
Phone: 1.800.516.0165
Web site: https://dentaquest.com/

MCNA Dental
Phone: 1.800.494.6262
Web site: https://www.mcnatx.net/en/home/

Value-Added Service for STAR Members 21 years of age and older:
FCL Dental
Phone: 1.866.844.4251
Web site: http://www.fcldental.com/home

Community Health Choice
1.877.343.3108
24 hours a day, 7 days a week; In case of emergency, call 9-1-1 or go to the nearest hospital.

What is a referral?

 

713.295.2295
8:00 a.m. – 5:00 p.m., Monday – Friday, for information on our managed care plan and the Members they serve; claims inquiries; contract clarification/interpretation; EFT/ERA request; provider education in-services; provider updates (address/phone/tax ID).

 

Contact Us

CHIP Member Services
Local: 713.295.2294 | Toll-Free: 1.888.760.2600

Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m

General Information
Local: 713.295.2222 | Toll-Free: 1.877.635.6736

Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m.

Providers Hotline
Local: 713.295.2295
Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 5:00 p.m

Additional Contact Numbers

Why Choose Community?

As a local nonprofit health plan, Community Health Choice gives you plenty of reasons to join our Community. From the benefits and special programs we offer to the way our Member Services team helps you make the most of them, Community is always working life forward for you and your family.

“Community Health Choice is always there to answer my questions and help me and my family with our medical needs. I truly appreciate and value their customer support and service.”

– Cecily
Member of Community Health Choice