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We want you and your family to be happy and healthy. If you have questions, we’re here to help. We speak English, Spanish, and other languages, too. Call us to get an interpreter. In case of emergency, call 9-1-1 or go to the nearest hospital.
Local: 713.295.2294
Toll-Free: 1.888.760.2600
Monday through Friday (excluding State-approved holidays)
8:00 a.m. to 6:00 p.m.
Local: 713.295.6704
Toll-Free: 1.855.315.5386
Monday through Friday (excluding State-approved holidays)
8:00 a.m. to 5:00 p.m.
Local: 713.295.2294
Toll-Free: 1.888.760.2600
Monday through Friday (excluding State-approved holidays)
8:00 a.m. to 6:00 p.m.
Local: 713.295.5007
Toll-Free: 1.833.276.8306
October 1 to March 31,
7 days a week
8:00 a.m. to 8:00 p.m.
On certain holidays your call will be handled by our automated phone system.
Walk-in assistance and appointments to help our Members with a variety of services are available at Community Cares Centers located in Houston and Beaumont (see maps below).
For appointments, please call the phone number for Community Health Choice on your ID card to schedule an appointment or to discuss other options for assistance. We will confirm your appointment and give you a phone number that you will use to text us when you arrive. Save this phone number so you can easily reference it.
Can’t wait for an appointment?
Our Sales Agents are available to help you by phone Monday – Friday. Please call the Member Services phone number on your Member ID card.
HOUSTON
2636 South Loop West, Suite 125
Houston, TX 77054
BEAUMONT
5888 Eastex Freeway
Beaumont, TX 77708
As a local nonprofit health plan, Community Health Choice gives you plenty of reasons to join our Community. From the benefits and special programs we offer to the way our Member Services team helps you make the most of them, Community is always working life forward for you and your family.
“Community Health Choice is always there to answer my questions and help me and my family with our medical needs. I truly appreciate and value their customer support and service.”
– Cecily
Member of Community Health Choice
Copyright 2023 Community Health Choice. All Rights Reserved.