Limitations may apply. If you have any questions, call Member Services toll-free at 1.888.760.2600.
24-Hour Nurse Hotline
24 hours Nurse Help Line for all Members to help them decide where to go to get care. Nurses also provide health education, follow-up, and network referrals.
Extra Vision Services
Eligible members may opt-out of standard eyewear benefit and use $120 towards purchase of non-standard glasses or contacts, including contact fitting fee. (every 12 months for CHIP Members, and every 24 months for STAR Members).
Sports and School Physicals
One sport or school physical each year for Members aged 4 through 19.
Help for Members with Asthma
Asthma educational materials and one allergy-free pillowcase each year to Members enrolled in our Asthma Care Management Program. Member gets one pillowcase per year based on when Member received one before.
Extra Help for Pregnant Women
Health and Wellness Services
Up to $100 for annual Baker Ripley membership in the Harris Service Area. Membership includes skill-building, food/nutrition, health promotion, wellness, exercise/social engagement activities and Self-Management Wellness toolbox.
Healthy Play and Exercise Programs
Gift Card Program
Extra Dental Services for Adults (age 21 and older) and Pregnant Women
Two routine dental exams per year with teeth cleaning, x-rays, (once annually), non-surgical extractions and emergency exams (limited) for Members 21 and older and Members who are pregnant.
Transportation Services
Inpatient Follow-up Incentive Program
Members can receive $40 gift card for mental health follow-up after seven days of inpatient visit. (STAR Members)
Online Mental Health Resources
Mental health online companionship tool
General Information
Local: 713.295.2222
Toll-Free: 1.877.635.6736
Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m
Member Services
Local: 713.295.2294 | Toll-Free: 1.888.760.2600
Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m.
Provider Services Hotline
Call 713.295.2295, 8:00 a.m. – 5:00 p.m., Monday – Friday
General Information
Local: 713.295.2222
Toll-Free: 1.877.635.6736
Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m
Member Services
Local: 713.295.2294 | Toll-Free: 1.888.760.2600
Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m.
Provider Services Hotline
Call 713.295.2295, 8:00 a.m. – 5:00 p.m., Monday – Friday
As a local nonprofit health plan, Community Health Choice gives you plenty of reasons to join our Community. From the benefits and special programs we offer to the way our Member Services team helps you make the most of them, Community is always working life forward for you and your family.
“Community Health Choice is always there to answer my questions and help me and my family with our medical needs. I truly appreciate and value their customer support and service.”
– Cecily
Member of Community Health Choice
Medicaid
Health Plan
04/01/2027
Marketplace
Health Plan
03/01/2027
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