STAR Value-Added Services

STAR Value-Added Services

Value-Added Services are Effective September 1, 2026, to August 31, 2027.

Restrictions and limitations may apply. If you have any questions, call Member Services toll-free at 888-760-2600 or 713-295-2294

TTY line for people with a hearing or speech disability: 7-1-1

Help for mental health, drug, or alcohol problems: 888-760-2600 o  713-295-2294

For prescription or medicine information: 888-760-2600 or 713-295-2294

Apply for Texas STAR (Medicaid)

24-Hour Nurse Hotline

Members can call a 24/7 Nurse Help Line to decide where to get care. Nurses also give health tips, check in after visits, and help members find doctors in the network.

Extra Vision Services

Members ages 0 through 99 can choose $120 allowance toward upgrades from standard eyewear once every 24 months for frames, lenses, contacts or fitting fees.

Sports and School Physicals

Members ages 4 through 19 get one sports or school physical each year from an in‑network provider.

Help for Members with Asthma

Members enrolled in Community’s Asthma Care Management Program get:

  • Asthma educational materials
  • One allergy-free pillowcase and mattress cover

Limit: one per member

 

Extra Help for Pregnant Women

  • Pregnant Members receive a $25 gift card for completing a prenatal checkup within 42 days of enrollment
  • $50 gift card for a postpartum visit done 7–84 days after giving birth to use to buy baby items
  • Members use the ProgenyHealth app to track their pregnancy, chat with a case manager, see your baby grow, set health goals, and make a birth plan with helpful support
  • Pregnant members can get one Boppy Pillow if they have at least one prenatal visit within 42 days of joining the plan and ask for the pillow
  • New moms can get a robe and slipper set anytime within three months after giving birth, upon request
  • Members can get an infant car seat if they are in their 6th month of pregnancy through three months after delivery, upon request only
  • Yearly, pregnant women 18 through 65 after using the Progeny app receive a set of Community’s Precious Care Collection:
    • Nursing pads
    • One diaper bag
    • One baby grooming kit

Home Visits

Women ages 18 through 65 can get up to 8 hours of respite care after giving birth. They must have a postpartum checkup within 21 to 84 days to qualify.

Health and Wellness Services

  • Community gives diabetic members ages 5 through 65 in the DM program access to a nutritionist who can help them learn about healthy eating and weight loss
  • Members can get $100 for an annual BakerRipley membership for exercise and skill-building. Members must be active and live in Harris County
  • Pregnant women 18 through 30 with a delivery date in the current/previous year and High school seniors 17 through 19 can apply for our CareerReady scholarship program

Healthy Play and Exercise Programs

  • Diabetic members ages 5 through 65 enrolled in the nutritional counseling program get a free pedometer to help them track their steps
  • $40/year for school sponsored sports expenses
  • Support for students up to grade 12. Play, learn, and earn
  • $50 gift card each year for members up to grade 12 who participate in a youth sports league (apart from extra-curricular, school sponsored activities)
  • Ages 6 years through 17 years who live in the Harris Service area may join a participating location of the Boys and Girls Club in the Greater Houston area for free

Gift Programs

  • Members ages 0 through 15 months get a $10 gift card for each of their first 6 well‑child checkups
  • They can earn a $25 bonus for finishing all 6 visits, for a total of $85
  • Get two $25 gift cards for your baby’s flu shots! Just get both shots before they turn two to earn $50 in rewards from Community. It is a great way to stay healthy

Upon request:

  • Kids get $25 for getting 2 THSTEPs checkup between ages 15 and 30 months
  • Ages 42 days to 2 years can get $20 for completing the full Rotavirus vaccine series 

Extra Dental Services for Adults (age 21 and older) and Pregnant Women

Two routine dental exams and one dental kit yearly with teeth cleaning, 1 x-ray annually, non-surgical extractions and emergency exams for 21 and older and pregnant women

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Extra Help Getting a Ride (when state services are not available)

Members can get transportation to WIC, food bank/pantry appointments by calling MTM Health or utilizing the app; extra riders permitted if they can be safely transported

Disease Management

Upon request, diabetic members ages 0-65 can receive:

  • One diabetic accessory travel bag
  • Daily sugar recording book/log based on last receipt date

Inpatient Follow-up Incentive Program

Members ages 13 through 65 get a $40 gift card for a follow‑up visit within 7 days after a mental health hospital stay

Online Mental Health Resources

Members 18 through 65 can get access to a mental health online companionship tool

Contact Us

General Information
Local: 713.295.2222
Toll-Free: 1.877.635.6736

Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m

Member Services
Local: 713.295.2294 | Toll-Free: 1.888.760.2600
Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m.

Provider Services Hotline
Call 713.295.2295, 8:00 a.m. – 5:00 p.m., Monday – Friday

Additional Contact Numbers

Contact Us

General Information
Local: 713.295.2222
Toll-Free: 1.877.635.6736

Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m

Member Services
Local: 713.295.2294 | Toll-Free: 1.888.760.2600
Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m.

Provider Services Hotline
Call 713.295.2295, 8:00 a.m. – 5:00 p.m., Monday – Friday

Additional Contact Numbers

Why Choose Community?

As a local nonprofit health plan, Community Health Choice gives you plenty of reasons to join our Community. From the benefits and special programs we offer to the way our Member Services team helps you make the most of them, Community is always working life forward for you and your family.

“Community Health Choice is always there to answer my questions and help me and my family with our medical needs. I truly appreciate and value their customer support and service.”

– Cecily
Member of Community Health Choice

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