STAR Value-Added Services

STAR Value-Added Services

Value-Added Services are effective September 1, 2023 to August 31, 2024.

Limitations may apply. If you have any questions, call Member Services toll-free at 1.888.760.2600.

Apply for Texas STAR (Medicaid)

24-Hour Nurse Hotline

Nurse Advice Line for all Members 24 hours per day to help Members decide where to go to get the care needed. The nurses also provide health education, nurse-initiated follow-up, and network referrals.

Extra Vision Services

Eligible Members may elect to opt-out of the standard eyewear benefit and utilize $100 to use towards the purchase of non-standard eyeglasses OR contact lenses, including disposables and contact lens fitting fees every twenty-four (24) months, with the benefit period measured from the date of service. This is a total eyewear allowance that may be applied to the Member’s choice of eyeglass frame/lenses/lens options or to contact lenses in lieu of eyeglasses. Eyewear must have a prescription of at least + 0.50 diopter in at least one eye in order to qualify for coverage.

Sports and School Physicals

One each year for Members age 4 through 19.

Help for Members with Asthma

Asthma educational materials and one allergy-free pillowcase each year to Members enrolled in our Asthma Care Management Program. Member gets one pillowcase per year based on when Member received one before.

Extra Help for Pregnant Women

  • $25 gift card for completing a prenatal checkup within 42 days of enrollment.

  • $25 gift card for completing a timely postpartum checkup within 21-84 days after giving birth.

Health and Wellness Services

Up to $100 allowance towards an annual Baker Ripley membership in the Harris Service Area.

Healthy Play and Exercise Programs

  • $30 gift card each year for school-aged Member up to grade 12 who are in a school-sponsored extracurricular sports (athletic) program to pay for program fees, supplies or uniforms.

  • $40 gift card each year for Members up to grade 12 who participate in a youth sports league (apart from extra-curricular, school sponsored activities).
  • Members age 6 years through 17 years who live in the Harris Service Area may join a participating location of the Boys and Girls Club in the Greater Houston area for free.

Gift Card Program

$10 gift card for each of up to six well-child checkups before turning 15 months old, plus a $25 bonus gift card for completing all six checkups, for a total of up to $85.

Extra Dental Services for Adults (age 21 and older) and Pregnant Women

Two routine dental exams per year with teeth cleaning, x-rays, (once annually), non-surgical extractions and emergency exams (limited) for Members 21 and older and Members who are pregnant.

Contact Us

General Information
Local: 713.295.2222
Toll-Free: 1.877.635.6736

Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m

Member Services
Local: 713.295.2294 | Toll-Free: 1.888.760.2600
Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m.

Provider Services Hotline
Call 713.295.2295, 8:00 a.m. – 5:00 p.m., Monday – Friday

Additional Contact Numbers

Contact Us

General Information
Local: 713.295.2222
Toll-Free: 1.877.635.6736

Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m

Member Services
Local: 713.295.2294 | Toll-Free: 1.888.760.2600
Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m.

Provider Services Hotline
Call 713.295.2295, 8:00 a.m. – 5:00 p.m., Monday – Friday

Additional Contact Numbers

Why Choose Community?

As a local nonprofit health plan, Community Health Choice gives you plenty of reasons to join our Community. From the benefits and special programs we offer to the way our Member Services team helps you make the most of them, Community is always working life forward for you and your family.

“Community Health Choice is always there to answer my questions and help me and my family with our medical needs. I truly appreciate and value their customer support and service.”

– Cecily
Member of Community Health Choice