Important notices and news from Texas Health and Human Services about CHIP & STAR (Medicaid).
CHIP Co-payment Information
You do not have to pay your CHIP co-payment from August 25, 2017 through November 30, 2017, if your permanent address is in one of the Hurricane Harvey Federal Emergency Management Agency (FEMA) declared disaster counties. To check if you are in one of these counties, click here: https://www.fema.gov/disaster/4332.
Mosquito repellent is now available as a Medicaid benefit!
Mosquito Repellent Benefit
Medicaid Handbook Notice
Below is new information that we will add to our Medicaid Member Handbook when we print them again. This insert is for STAR Members who are in the Adoption Assistance/Permanency Care Assistance (AA/PCA) program.
What is the AA/PCA?
What if I need to update my address or phone number? - The adoptive parent or permanency care assistance caregiver should contact the DFPS regional adoption assistance eligibility specialist assigned to his or her case. - If the parent or caregiver doesn’t know who the assigned eligibility specialist is, they can contact the DFPS hotline, 1.800.233.3405, to find out. - The parent or caregiver should contact the adoption assistance eligibility specialist to assist with the address change. If you have any questions, please call Member Services toll-free at 1.888.760.2600.
Thank you for choosing Community Health Choice.
General Information
Local: 713.295.2222
Toll-Free: 1.877.635.6736
Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m
Member Services
Local: 713.295.2294 | Toll-Free: 1.888.760.2600
Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m.
Provider Services Hotline
Call 713.295.2295, 8:00 a.m. - 5:00 p.m., Monday – Friday
An HHSC Policy Flexibility for Member State Fair Hearings ends on May 11, 2023 (04/10/2023)
Co-pays for some CHIP services will resume starting May 12, 2023 (03/30/2023)
An HHSC Policy Flexibility for Member Appeals Is Ending March 31 (03/10/2023)
CHIP Coverage of Monkeypox Testing and Vaccines (12/01/2022)
The United States Department of Health and Human Services declared Monkeypox a public health emergency on August 4, 2022.
Monkeypox testing and vaccines are a covered benefit for CHIP Members. This coverage is effective for dates of service on or after July 26, 2022.
COVID-19 Cost-Sharing Prohibition (11/18/2022)
State Fair Hearing/External Medical Review Information update (05/01/2022)
HHSC Notifications Archive:
CHIP Co-payment Information
You do not have to pay your CHIP co-payment from August 25, 2017 through November 30, 2017, if your permanent address is in one of the Hurricane Harvey Federal Emergency Management Agency (FEMA) declared disaster counties. To check if you are in one of these counties, click here: https://www.fema.gov/disaster/4332
Mosquito Repellent Benefit
Mosquito repellent is now available as a Medicaid benefit!
Medicaid Handbook Notice
Below is new information that we will add to our Medicaid Member Handbook when we print them again. This insert is for STAR Members who are in the Adoption Assistance/Permanency Care Assistance (AA/PCA) program.
What is the AA/PCA?
What if I need to update my address or phone number? – The adoptive parent or permanency care assistance caregiver should contact the DFPS regional adoption assistance eligibility specialist assigned to his or her case. – If the parent or caregiver doesn’t know who the assigned eligibility specialist is, they can contact the DFPS hotline, 1.800.233.3405, to find out. – The parent or caregiver should contact the adoption assistance eligibility specialist to assist with the address change. If you have any questions, please call Member Services toll-free at 1.888.760.2600.
Thank you for choosing Community Health Choice.
As a local nonprofit health plan, Community Health Choice gives you plenty of reasons to join our Community. From the benefits and special programs we offer to the way our Member Services team helps you make the most of them, Community is always working life forward for you and your family.
“I always tell people to choose Community Health Choice. I tell them it’s the best health insurance they will ever be with.”– Chandolyn
Member of Community Health Choice