Texas STAR Member Resources

Texas STAR Member Resources

Who is STAR (Medicaid) for?

Medicaid is the State of Texas Access Reform (STAR) Managed Care Program (Medicaid). Community provides both Children’s Medicaid and Medicaid for Pregnant Women. These programs are at no cost to U.S. residents who cannot afford health insurance.

Value-Added Services are effective September 1, 2019 to August 31, 2020. Limitations may apply. If you have any questions, call Member Services toll-free at 1.888.760.2600.

Apply Today

Ready to Apply for STAR? Applying is easy. 

24-Hour Nurse Advice Hotline

Nurse Help Line for all Members to help Members decide where to go to get the care needed. The nurses also provide health education, nurse-initiated follow-up, and network referrals.

Call our Nurse Advice Line at no cost.  24 hours a day 7 days a week.
1.888.332.2730
TDD: 7-1-1

Our nurses can tell you what you can do at home or which care option you need.

Doctor Decision Guide

Where should you go for medical care?

Go for most of your medical needs. Gets to know your health needs to keep you well. Some reasons to visit:

  • Common illnesses like cough, fever, and sore throat
  • Annual wellness checkup
  • Lingering health problem that has lasted more than two weeks
  • Routine visits for ongoing illnesses like diabetes

Treats certain health issues right away to keep from getting worse.
Some reasons to visit:

  • Stitches
  • Broken bones
  • Flu or sinus infection

Saves life and limb, go only in an emergency.
Some reasons to visit:

  • Heart attack
  • Stroke
  • Severe head or eye injuries
  • Wound that will not stop bleeding

Aunt Bertha

Search for free or reduced cost services like medical care, food, job training, and more.

Count on Working Life Forward Resources to connect you to people and programs in your area that can help make life easier, safer and just plain better. Enter your zip code to start your search.

Search for services in your zip code here

Value-Added Services

Members receive a $100 allowance each year towards the choice of: (1) upgrades for frames, lenses, and lens options or (2) contact lenses. The benefit period is measured from the date of service. When contact lenses are chosen, the allowance is applied to the participating provider’s retail cost for the contact lenses and professional services specific to contact lens wear, e.g., fitting, assessment and follow-up. Members who elect to upgrade their eye-wear purchase with a retail value greater than the $100 allowance are financially responsible for paying the participating provider’s usual and customary (retail) cost of the difference between the cost of the eye-wear selected and the $100 allowance.

Extra help with getting a ride to a doctor’s visit when state services are not available.

Educational materials for Members who are enrolled in our Asthma and Diabetes Care Management Programs.

Asthma educational materials and one allergy-free pillowcase each year to Members enrolled in our Asthma Care Management Program. Member gets one pillowcase per year based on when Member received one before.

Up to $100 allowance towards an annual Baker Ripley membership in the Harris Service Area.

$30 gift card each year for school-aged Member up to grade 12 who are in a school-sponsored extracurricular sports (athletic) program to pay for program fees, supplies or uniforms

$40 gift card each year for Members up to grade 12 who participate in a youth sports league (apart from extra-curricular, school sponsored activities).

  1. Sports and School Physicals: One each year for Members age 4 through 19.

$25 gift card for completing a prenatal checkup within 42 days of enrollment.

$25 gift card for completing a timely postpartum checkup after giving birth

Staying Healthy

All of these links will take you to another Web site on the Internet. You will no longer be on the Community Health Choice Web site.
Thank you!

General Information
Local: 713.295.2222
Toll-Free: 1.877.635.6736

Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m

Member Services
Local: 713.295.2294 | Toll-Free: 1.888.760.2600
Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m.

Provider Services Hotline
Call 713.295.2295, 8:00 a.m. - 5:00 p.m., Monday – Friday

Additional Contact Numbers

24-Hour Nurse Advice Hotline

Nurse Help Line for all Members to help Members decide where to go to get the care needed. The nurses also provide health education, nurse-initiated follow-up, and network referrals.

Call our Nurse Advice Line at no cost.  24 hours a day 7 days a week.
1.888.332.2730
TDD: 7-1-1

Our nurses can tell you what you can do at home or which care option you need.

Doctor Decision Guide

Where should you go for medical care?

Go for most of your medical needs. Gets to know your health needs to keep you well. Some reasons to visit:

  • Common illnesses like cough, fever, and sore throat
  • Annual wellness checkup
  • Lingering health problem that has lasted more than two weeks
  • Routine visits for ongoing illnesses like diabetes

Treats certain health issues right away to keep from getting worse.
Some reasons to visit:

  • Stitches
  • Broken bones
  • Flu or sinus infection

Saves life and limb, go only in an emergency.
Some reasons to visit:

  • Heart attack
  • Stroke
  • Severe head or eye injuries
  • Wound that will not stop bleeding

Aunt Bertha

Search for free or reduced cost services like medical care, food, job training, and more.

Count on Working Life Forward Resources to connect you to people and programs in your area that can help make life easier, safer and just plain better. Enter your zip code to start your search.

Search for services in your zip code here

Added Value Services

Members receive a $100 allowance each year towards the choice of: (1) upgrades for frames, lenses, and lens options or (2) contact lenses. The benefit period is measured from the date of service. When contact lenses are chosen, the allowance is applied to the participating provider’s retail cost for the contact lenses and professional services specific to contact lens wear, e.g., fitting, assessment and follow-up. Members who elect to upgrade their eye-wear purchase with a retail value greater than the $100 allowance are financially responsible for paying the participating provider’s usual and customary (retail) cost of the difference between the cost of the eye-wear selected and the $100 allowance.

Extra help with getting a ride to a doctor’s visit when state services are not available.

Educational materials for Members who are enrolled in our Asthma and Diabetes Care Management Programs.

Health and Wellness Services

Asthma educational materials and one allergy-free pillowcase each year to Members enrolled in our Asthma Care Management Program. Member gets one pillowcase per year based on when Member received one before.

Up to $100 allowance towards an annual Baker Ripley membership in the Harris Service Area.

$30 gift card each year for school-aged Member up to grade 12 who are in a school-sponsored extracurricular sports (athletic) program to pay for program fees, supplies or uniforms

$40 gift card each year for Members up to grade 12 who participate in a youth sports league (apart from extra-curricular, school sponsored activities).

  1. Sports and School Physicals: One each year for Members age 4 through 19.

$25 gift card for completing a prenatal checkup within 42 days of enrollment.

$25 gift card for completing a timely postpartum checkup after giving birth

$10 gift card for each of up to six well-child checkups before turning 15 months old, plus a $25 bonus gift card for completing all six checkups, for a total of up to $85

Two routine dental exams per year with teeth cleaning, x-rays, fillings, non-surgical extractions and emergency exams (limited)

Staying Healthy

All of these links will take you to another Web site on the Internet. You will no longer be on the Community Health Choice Web site.
Thank you!

General Information
Local: 713.295.2222
Toll-Free: 1.877.635.6736

Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m

Member Services
Local: 713.295.2294 | Toll-Free: 1.888.760.2600
Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m.

Provider Services Hotline
Call 713.295.2295, 8:00 a.m. - 5:00 p.m., Monday – Friday

Additional Contact Numbers

Why Choose Community?

As a local nonprofit health plan, Community Health Choice gives you plenty of reasons to join our Community. From the benefits and special programs we offer to the way our Member Services team helps you make the most of them, Community is always working life forward for you and your family.

“I always tell people to choose Community Health Choice. I tell them it’s the best health insurance they will ever be with.”

– Chandolyn
Member of Community Health Choice