The Best Available Evidence (BAE) policy makes sure that people getting Extra Help are not charged too much or have higher copays than they are supposed to.

The Centers for Medicare & Medicaid Services (CMS) requires that Medicare plans, like Community Health Choice (HMO D-SNP) accept Extra Help if you are eligible to receive it, even if your Medicare records don’t yet show it. Once you send Best Available Evidence to Community Health Choice, we will ask CMS to update your status in their system.

Some acceptable forms of Best Available Evidence are:

• A copy of your Texas Medicaid card
• A copy of a state document that shows you have Texas Medicaid
• A print-out from a state electronic enrollment file or from your the Texas Medicaid system that shows you have Medicaid
• A screen shot from the Texas Medicaid system showing your Medicaid status
• Any other document from the state that shows you have Texas Medicaid
• A Social Security Administration (SSA) Award Letter
• An “Application Filed by Deemed Eligible” (SSA publication HI 03094.605) confirming that you are “automatically eligible for Extra Help”