Value-Added Services are Effective September 1, 2025 - August 31, 2026.
Restrictions and limitations may apply. If you have any questions, call Member Services toll-free at 1.888.760.2600.
Restrictions and limitations may apply. If you have any questions, call Member Services toll-free at 1.888.760.2600.
24-Hour Nurse Hotline
24 hours Nurse Help Line for all Members to help them decide where to go to get care. Nurses also provide health education, follow-up, and network referrals.
Extra Vision Services
Members may opt-out of standard eyewear benefit and use $120 towards purchase of non-standard glasses or contacts, including contact fitting fee, every 24 months (STAR).
Sports and School Physicals
One sports league or school physical each year for Members aged 4 through 19.
Help for Members with Asthma
Yearly Members enrolled in our Asthma Care Management Program get:
Based on prior receipt.
Extra Help for Pregnant Women
Home Visits
Up to 8 hours of respite services for post-partum care after completing a timely postpartum checkup within 21-84 days after giving birth.
Health and Wellness Services
$100 for annual BakerRipley membership;
Skill-building, food/nutrition, health promotion, wellness, exercise/social engagement activities.
Self-Management Wellness toolbox.
Healthy Play and Exercise Programs
$40/year for school sports expenses; Support for students up to grade 12. Play, learn, and earn.
$50 gift card each year for members up to grade 12 who participates in a youth sports league (apart from extra-curricular, school sponsored activities).
Gift Card Program
Extra Dental Services for Adults (age 21 and older) and Pregnant Women
Two routine dental exams and, one dental kit yearly with teeth cleaning, 1 x-ray annually, non-surgical extractions and emergency exams for 21 and older and pregnant women.
Transportation Services
Disease Management
Inpatient Follow-up Incentive Program
Members can receive: $40 gift card for mental health follow-up after seven days of inpatient visit.
Online Mental Health Resources
Mental health online companionship tool
General Information
Local: 713.295.2222
Toll-Free: 1.877.635.6736
Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m
Member Services
Local: 713.295.2294 | Toll-Free: 1.888.760.2600
Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m.
Provider Services Hotline
Call 713.295.2295, 8:00 a.m. – 5:00 p.m., Monday – Friday
General Information
Local: 713.295.2222
Toll-Free: 1.877.635.6736
Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m
Member Services
Local: 713.295.2294 | Toll-Free: 1.888.760.2600
Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m.
Provider Services Hotline
Call 713.295.2295, 8:00 a.m. – 5:00 p.m., Monday – Friday
As a local nonprofit health plan, Community Health Choice gives you plenty of reasons to join our Community. From the benefits and special programs we offer to the way our Member Services team helps you make the most of them, Community is always working life forward for you and your family.
“Community Health Choice is always there to answer my questions and help me and my family with our medical needs. I truly appreciate and value their customer support and service.”
– Cecily
Member of Community Health Choice