- Fort Bend
- San Jacinto
If Covered Services are not available through Participating (in network) Physicians or Participating Providers, you or your doctor may request prior authorization for Covered Services by a doctor or other provider outside the contracted network. If Covered Services are approved as described above, then you are only responsible for your share of the cost, if any, that you may have paid if you could obtain services from Community’s network of Participating Providers. If you receive a bill from an out-of-network provider, contact Member Services for assistance.
Please verify network participation status of all providers prior to receiving all non-emergency services. You should verify network participation status only from us, either by calling the Member Services telephone number listed on the back cover of this booklet, the back of your Member Identification Card or by accessing our Provider Search Tool.
H9826_IT_10045_092919_M Last updated October 27, 2020.