CHIP Value-added Services

CHIP Value-added Services

Value-Added Services are effective September 1, 2026 - August 31, 2027.

If you have any questions, call Member Services toll-free at 1.888.760.2600.

Apply for Texas CHIP

24-Hour Advice Hotline

Members can call a 24/7 Nurse Help Line to decide where to get care. Nurses also give health tips, check in after visits, and help members find doctors in the network.

Extra Help Getting a Ride

Members can get help with transportation to doctor’s visit by contacting MTM Health or using the app to schedule rides.

Disease Management

Upon request, diabetic members ages 0-65 can receive:

  • One diabetic accessory travel bag
  • Daily sugar recording book/log based on last receipt date

Extra Vision Services

Members ages 0 through 19 can choose $120 allowance toward upgrades every 12 months for frames, lenses, contacts or fitting fees not covered by the CHIP benefit.

Sports and School Physicals

Members ages 4 through 19 get one sports or school physical each year from an in‑network provider.

Help for Members with Asthma

Members enrolled in Community’s Asthma Care Management Program get:
 
  • Asthma educational materials
  • One allergy-free pillowcase and mattress cover

Limit: one per member

 

Extra Help for Pregnant Women

Members use the ProgenyHealth app to track their pregnancy, chat with a case manager, see your baby grow, set health goals, and make a birth plan with helpful support
 
Yearly, pregnant women 18 through 65 after using the ProgenyHealth* app receive a set of Community’s Precious Care Collection:

  • Nursing pads
  • One diaper bag
  • One baby grooming kit
NOTE: Pregnant women will receive the items after downloading the ProgenyHealth* mobile app, enroll and complete an assessment.

Health and Wellness Services

  • Community gives diabetic members ages 5 through 19 in the DM program access to a nutritionist who can help them learn about healthy eating and weight loss
  • Members can get $100 for an annual BakerRipley membership for exercise and skill-building. Members must be active and live in Harris County
  • Pregnant women 17 through 19 with a delivery date in the current/previous year and High school seniors 17 through 19 can apply for our CareerReady scholarship program

Healthy Play and Exercise Programs

  • Diabetic members ages 5 through 19 enrolled in the nutritional counseling program get a free pedometer to help them track their steps
  • $40/year for school sponsored sports expenses
    Support for students up to grade 12. Play, learn, and earn
  • $50 gift card each year for members up to grade 12 who participate in a youth sports league (apart from extra-curricular, school sponsored activities)
  • Ages 6 years through 17 years who live in the Harris Service area may join a participating location of the Boys and Girls Club in the Greater Houston area for free
Contact Us

CHIP Member Services
Local: 713.295.2294 | Toll-Free: 1.888.760.2600

Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m

General Information
Local: 713.295.2222 | Toll-Free: 1.877.635.6736

Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m.

Providers Hotline
Local: 713.295.2295
Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 5:00 p.m

Additional Contact Numbers

Contact Us

CHIP Member Services
Local: 713.295.2294 | Toll-Free: 1.888.760.2600

Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m

General Information
Local: 713.295.2222 | Toll-Free: 1.877.635.6736

Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m.

Providers Hotline
Local: 713.295.2295
Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 5:00 p.m

Additional Contact Numbers

Why Choose Community?

As a local nonprofit health plan, Community Health Choice gives you plenty of reasons to join our Community. From the benefits and special programs we offer to the way our Member Services team helps you make the most of them, Community is always working life forward for you and your family.

“Community Health Choice is always there to answer my questions and help me and my family with our medical needs. I truly appreciate and value their customer support and service.”

– Cecily
Member of Community Health Choice

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