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We are proud to announce that Community Health Choice has received two 2025 Press Ganey Pinnacle of Excellence Awards, recognizing outstanding performance based on member experience data. These honors distinguish health plans that rank among the top performers nationwide in CAHPS® results. The awards recognize Community Health Choice for: Exceptional Doctors and Quality of Care CAHPS Ratings, and Outstanding Plan Services CAHPS Ratings across our HMO and CHIP+STAR service lines. The Pinnacle of Excellence distinction is based entirely on member feedback. These results reflect how individuals experience care and service in real moments—during appointments, phone calls, and interactions that shape trust and satisfaction over time. Achieving this level of performance requires consistent effort across the organization. From frontline staff and care teams to provider partners and operational leaders, these results

Celebrating Leadership: Lisa Wright Featured in Insights Care We are proud to share that Lisa Wright, the President and CEO of Community Health Choice, was featured in Insights Care magazine. The article, titled “Lisa Wright: From Compassion to Leadership,” highlights Lisa’s journey, from her beginnings at the National Marrow Donor Program to leading Community Health Choice through one of the most transformative periods in healthcare. Lisa’s career is built on compassion, advocacy, and an unwavering commitment to underserved communities. Under her leadership, Community Health Choice has established over 100 community partnerships, and launched innovative programs addressing mental health, maternal health disparities, and non-medical drivers of health. Her strategic vision ushered in new services such as: A Member-focused mobile app for easier healthcare access. Expansion into STAR+PLUS to better serve seniors

Building a Healthier Houston Community Health Choice is committed to ensuring that healthcare and wellness resources are accessible to everyone, especially those who need them most. We believe that real impact comes from actively reaching out—meeting people where they are rather than expecting them to find us. That’s why, on March 1, 2025, we hosted a Community Health and Wellness Fair. In collaboration with local healthcare providers, we offered attendees free health screenings, nutrition education, and access to essential community resources. Recognizing that wellness extends beyond medical care, we also partnered with higher education institutions, workforce organizations, veterans’ services, and refugee support groups. By addressing health and social needs, we provided families and individuals with comprehensive support to help them thrive. Attendees left with valuable health insights and a stronger

Community Health Choice Leads the Charge in Supporting Texas Families Access to maternal health services in Texas has long been a challenge, especially for families facing housing uncertainty, food insecurity, and transportation challenges. Recognizing these struggles, the Texas state legislature has recently taken steps to address non-medical needs for pregnant women, including passing a bill that allows Medicaid reimbursement for community health workers and doulas—non-medical professionals who guide women through pregnancy and postpartum care. Even though the reimbursement rates are low, it is a first step toward integrating these services into the healthcare system. But while the Texas legislature only recently passed the reimbursement bill, Community Health Choice has long been a leader of this initiative, using its network of community health workers to conduct non-medical screenings and connect families

Navigating health insurance can be complex and costly. That’s why Lisa Wright, President and CEO of Community Health Choice, recently appeared on Great Day Houston to help viewers better understand their options. During her interview, Lisa explained how Community is helping Houstonians access affordable, quality healthcare, particularly for those who need it most. Texas has the highest percentage of uninsured residents in the country, with over a million people in Harris County alone lacking coverage. Lisa discussed how this impacts not just individuals but the entire healthcare system: Many people without insurance do not receive care until it becomes an emergency, driving up costs for everyone. To combat this reality, Community offers a range of affordable plans, including CHIP (Children’s Health Insurance Program) and D-SNP (Dual Special Needs Plan), so

For many families, back-to-school season is not only an exciting time for both busy parents and eager students, but an opportunity for reassessing their children’s health and well-being. As summer winds down and students adjust their sleep schedules, Community Health Choice stands ready to ensure that children across the city are prepared for the school year with both school and health resources. Earlier this week, Community President and CEO Lisa Wright appeared on KPRC-Channel 2 to share her insights on the relationship between Community-sponsored back-to-school events and an overall approach to health. During the back-to-school season, Community sponsors many events that provide students with free school supplies, as well as free health assessments and immunizations. These events are designed to keep children and their families relaxed and happy, focusing on

Discussing Mental Health with Community Partners On June 24, 2024, Community Health Choice hosted a second partnership roundtable. The title of this event was “Better Together: A Community Conversation on Mental Health and Wellness.” and was led by Community’s President and CEO Lisa Wright. The event brought together leaders from across the area to engage in meaningful conversations about mental health and care. The roundtable kicked off with opening remarks from Lisa, who underscored the critical nature of addressing mental health in our communities. “When I think about moving forward, it’s about understanding who does what well and who can help in each situation,” Wright remarked, emphasizing the importance of collaborative efforts among community partners. Throughout the discussion, topics ranged from patient care and necessary improvements in mental health services

Celebrating Community’s Move to a New Building! On April 27, 2024, Community reached a major milestone as we gathered members and staff to celebrate the move to our new building. The celebration took place at our new office location at 4888 Loop Central Drive. The day was filled with food, family fun, and an atmosphere of togetherness that underlined the true spirit of a community. Community chose a more spacious office to better accommodate staff and Community members in our ongoing effort to expand access to affordable, quality healthcare resources for families all across Houston. The move to the new building was no easy process and Community would like to extend a warm thank you to its staff for their flexibility during the moving process and for their continued dedication

Community Health Choice Helps with Taylor’s House of Hope’s Grand Opening! On Saturday, March 26, Community Health Choice helped with Taylor’s House of Hope for the grand opening of their new teen pregnancy shelter in Houston. Community has been a proud partner of Taylor’s House of Hope since 2020 and is committed to helping vulnerable teens in the Houston community. The new Houston facility will provide pregnant teens with maternal health resources, mental and emotional support, and housing assistance. Additionally, this year, families at Taylor’s House of Hope received shoes, socks, toilet and furniture safety kits, diapers, and books, provided by Community. This event is just one of the ways that Community supports Taylor’s House of Hope. Community also promotes the organization’s initiatives through social media and community events. This