Member Handbook Spotlight – What is a Primary Care Provider?

Member Handbook Spotlight – What is a Primary Care Provider?

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What is a Primary Care Provider?

Your Primary Care Provider is an important part of your healthcare team. Your Primary Care Provider will make sure you get the care you need such as give you regular checkups and treat you when you are sick. Your Primary Care Provider will follow up when other doctors give you care. Your Primary Care Provider should be the “medical home” of all your medical records.

Your Primary Care Provider needs to know everything about your past and present healthcare needs. Make sure your Primary Care Provider has all of your medical records. If you are a new patient, help your Primary Care Provider get your medical records from your previous doctor. You may need to sign a form giving permission for your medical records to be sent to your new Primary Care Provider.

You can pick any Primary Care Provider in the Community Health Choice network. You should pick a Primary Care Provider with an office location and office hours that are convenient for you. If you like the Primary Care Provider that you see now, you can continue to see them if they are listed in our directory.

Once you pick your Primary Care Provider, please call Member Services toll-free at 1.888.760.2600. We will assign your selected Primary Care Provider.

For a current directory, go to www.CommunityHealthChoice.org > Find a Doctor > Medicaid/CHIP > Find a Provider > Enter your information > Search. You can find a doctor By Provider’s Specialty, By Provider’s Name or By Provider’s County.

It is important that you get to know your Primary Care Provider, and your Primary Care Provider gets to know you. It is not good to wait until you are sick to pick and meet your Primary Care Provider.

 Read more useful Member information in your plan’s handbook.

www.CommunityHealthChoice.org > Plans and Benefits

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