Frequently Asked Questions

Frequently Asked Questions

You can call us to speak with a licensed sales agent or click here to download a copy of the application or go to the Ready to Enroll page.

You may be eligible if you qualify for both Medicare and Medicaid. Visit the Eligibility Page for more information or call Member Services to speak with a representative.

You can call us toll-free at 833.276.8306 or 713.295.5007

You can also fill out the Contact Form, and a licensed sales agent will call you.

For more information about Community Health Choice (HMO D-SNP), please call toll-free 833.276.8306 or 713.295.5007 (TTY 711) October 1 through March 31, 8:00 a.m. to 8:00 p.m., 7 days a week, and April 1 through September 30, Monday through Friday, 8:00 a.m. to 8:00 p.m.

You can search for doctors in the Community Health Choice (HMO D-SNP) plan or call Member Services to assist you.

Community Health Choice (HMO D-SNP) offers a 24-hour Nurse Advice Line for Members. Licensed nurses are available to answer any clinical or medical questions. If this is a medical emergency, please call 9-1-1. 

If you are having trouble getting your prescriptions, please call Member Services. 

For questions about taking your prescriptions, please call your local pharmacy. 

H9826_IT_10045_092919_M Last updated October 27, 2020.

Why Choose Community?

As a local nonprofit health plan, Community Health Choice gives you plenty of reasons to join our Community. From the benefits and special programs we offer to the way our Member Services team helps you make the most of them, Community is always working life forward for you and your family.

“I always tell people to choose Community Health Choice. I tell them it’s the best health insurance they will ever be with.”

– Chandolyn
Member of Community Health Choice