Connecting you to the best health insurance for every stage of your life.
We’re here to help you get great health care whenever you need it and find new ways to stay healthy. We have a welcome letter and ID card ready to send your way.
Follow the five steps below to make it official. Once you’re all setup, a wellness checkup is a great way to get started—and there’s no charge.
Call us if you need help at 713.295.6704 or toll-free at 1.855.315.5386.
You have multiple ways to make a premium payment:
Please note: Invoices are sent out automatically. If you have already made a payment, thank you! Some payments can take up to a week to process.
Community Tip: Make A Choice
Remember, your payment must be received by the date on your invoice. If you miss this date, your plan is automatically cancelled, and you will lose your coverage. You must re-enroll if you are still eligible.
Your health plan, personalized. Your personal My Member Account makes it easy to manage your health plan. Everything you need is at your fingertips. New Members, create your My Member Account five to seven business days after your first premium payment is processed.
Your My Member Account lets you:
Community Tip: Set up automatic payments
Once you’ve made your first payment in your Member account you can schedule future premiums to be paid automatically on the 15th or 25th of each month. If you had set up automatic payments in 2019, we recommend you login to your account to review your recurring payment amounts.
It all starts with a quick and easy health questionnaire. You can complete your health questionnaire online in about 10 minutes. Only one adult (18 or older) is required to take a health questionnaire to earn the premium savings for everyone on your policy. The early bird gets the savings.
Special Enrollment Period Members
Community Tip: Save 10%
The deadline to take your health questionnaire to save 10% on your 2020 premiums beginning in January is November 20, 2019. Check the payment center in your My Member Account for the most up-to-date credit information.
The Advanced Premium Tax Credit (APTC) is a federal subsidy available to individuals and families who earn less than 400% of the Federal Poverty Level (FPL). This subsidy helps to pay part of your health insurance premiums in order to make your insurance more affordable.
Send in your supporting documents now. You have just 30 days from the day you enroll to show proof to the Centers for Medicare & Medicaid Services (CMS) that you qualify for financial help with your premiums.
Community Tip: Make the Deadline
If you miss the deadline, you could lose your financial assistance, and your premiums could be higher—possibly much higher. So please get those documents to CMS, not Community, immediately.
It’s important to choose a Primary Care Physician from the Community Health Choice network to coordinate your care. Use our Provider Directory to see if your Primary Care Physician is in the network or to find a new one.
Make your selection by signing in to your Member account or by calling us at 713.295.6704 or toll-free at 1.855.315.5386 to let us know your choice.
Community Tip: Make A Choice
If you don’t choose a primary care doctor, we will match you to one based on where you live. Please note that your ID cards will be mailed once you have selected a Primary Care Physician or you have been matched with one.
As a local nonprofit health plan, Community Health Choice gives you plenty of reasons to join our Community. From the benefits and special programs we offer to the way our Member Services team helps you make the most of them, Community is always working life forward for you and your family.
“I always tell people to choose Community Health Choice. I tell them it’s the best health insurance they will ever be with.”
– Chandolyn
Member of Community Health Choice
Copyright 2020 Community Health Choice. All Rights Reserved.