Texas Health Steps checkups and Well-child exams, also known as wellness checkups, are the best way to help your child stay healthy as they grow. Medicaid Members get Texas Health Steps checkups from birth through 20 years of age. CHIP Members get well-child exams from birth through 18 years of age.
Based on your child’s age, a wellness checkup may include:
There is no cost to you if you have Medicaid or CHIP.
Get the first checkup within 90 days of enrollment with Community. It helps us understand your healthcare needs early. You can also get to know your child’s doctor, and your child’s doctor can get to know you.
Wellness Checkup Schedule
|Get the first checkup within 5 days after being born. After that, get the rest within 60 days after each checkup age below.
|*Children 3 years and older need checkup once a year, on or after each birthday.
Medicaid Members get wellness checkups until they turn 21 years old.
CHIP Members get wellness checkups until they turn 19 years old.
Call your doctor and schedule an appointment. You can also call Member Services at 1.888.760.2600 and we can help you schedule.
If you are enrolled or going to enroll in a Head Start program, you may need a checkup within 45 days after enrolling. It is a requirement for Head Start. Please check with your Head Start program.
Your child should get regular dental checkups to make sure their teeth and gums are healthy. Dental checkups can begin at age six months and should occur every six months after that. You must choose a Main Dentist to provide your Texas Health Step services through your dental plan. If you need assistance locating a dentist, contact your dental plan:
Don’t know who your dental plan is? Call Member Services at 1.888.760.2600 for help.
CHIP Members: Call Community Member Services for help. Call toll-free at 1.888.760.2600., Monday to Friday, 8:00 a.m. to 5:00 p.m.
Acces2Care provides transportation to non-emergency healthcare appointments for STAR (Medicaid) Members who have no other transportation options. These trips include rides to the doctor, dentist, hospital, pharmacy, and any other places you get Medicaid services. These trips do NOT include ambulance trips.
Please be ready at least 90 minutes prior your appointment. Your transportation provider will arrive up to 90 minutes before your appointment to ensure you arrive at your appointment between 15 minutes and one hour prior to your appointment time.
As a local nonprofit health plan, Community Health Choice gives you plenty of reasons to join our Community. From the benefits and special programs we offer to the way our Member Services team helps you make the most of them, Community is always working life forward for you and your family.
“Community Health Choice is always there to answer my questions and help me and my family with our medical needs. I truly appreciate and value their customer support and service.”– Cecily
Member of Community Health Choice