Texas Health Steps checkups and Well-child exams, also known as wellness checkups, are the best way to help your child stay healthy as they grow. Medicaid Members get Texas Health Steps checkups from birth through 20 years of age. CHIP Members get well-child exams from birth through 18 years of age.
There is no cost to you if you have Medicaid or CHIP.
Get the first checkup within 90 days of enrollment with Community. It helps us understand your healthcare needs early. You can also get to know your child’s doctor, and your child’s doctor can get to know you.
Wellness Checkup Schedule
|Get the first checkup within 5 days after being born. After that, get the rest within 60 days after each checkup age below.|
|2 weeks||12 months|
|2 months||15 months|
|4 months||18 months|
|6 months||24 months|
|9 months||30 months|
|*Children 3 years and older need checkup once a year, on or after each birthday.|
Medicaid Members get wellness checkups until they turn 21 years old.
CHIP Members get wellness checkups until they turn 19 years old.
Call your doctor and schedule an appointment. You can also call Member Services at 1.888.760.2600 and we can help you schedule.
If you are enrolled or going to enroll in a Head Start program, you may need a checkup within 45 days after enrolling. It is a requirement for Head Start. Please check with your Head Start program.
Your child should get regular dental checkups to make sure their teeth and gums are healthy. Dental checkups can begin at age six months and should occur every six months after that. You must choose a Main Dentist to provide your Texas Health Step services through your dental plan. If you need assistance locating a dentist, contact your dental plan:
Don’t know who your dental plan is? Call Member Services at 1.888.760.2600 for help.
CHIP Members: Call Community Member Services for help. Call toll-free at 1.888.760.2600., Monday to Friday, 8:00 a.m. to 5:00 p.m.
If you and your child can’t get to the doctor or dentist, Medicaid can help you.
How to use your Medicaid ride benefits?
Call at least 48 hours before your appointment (the sooner the better). If you call less than 48 hours before your appointment and it’s not urgent, you might have to reschedule your appointment in order to secure a ride.
Ride Reservations/Cancellations: 1.855.687.4786, Monday to Friday, 8:00 a.m. to 5:00 p.m.
Where’s My Ride (if your ride doesn’t show up): 1.888.513.0706.
When you call, please be ready to provide:
As a local nonprofit health plan, Community Health Choice gives you plenty of reasons to join our Community. From the benefits and special programs we offer to the way our Member Services team helps you make the most of them, Community is always working life forward for you and your family.
“I always tell people to choose Community Health Choice. I tell them it’s the best health insurance they will ever be with.”– Chandolyn
Member of Community Health Choice