Assistance

Assistance

Online Member Account

You can access your Member account online 24 hours a day, seven days a week to:

  • Check your eligibility
  • Change your personal information
  • Request to change your Primary Care Provider
  • R.S.V.P. for Member Events
  • Ask us a question

Don’t have an account? Register Now!

Member Services

We are here to help! Call Member Services at 1.888.760.2600. The numbers are also on the front of your Community Member ID card. We are available from 8:00 a.m. to 6:00 p.m., Monday to Friday. We speak English, Spanish or can get you an interpreter who speaks your language

  • Send you a new Member ID card, if yours is lost or stolen
  • Solve complaints and problems
  • Help you get a ride to your appointment
  • Schedule wellness checkup and other healthcare appointments
  • Schedule quick appointments, if you are a member of migrant family
  • Change your address, phone number or any personal information
  • Help with recertification

Member Handbook

For a complete list of benefits and services available to you as a Member with Community Health Choice, please read your Member Handbook carefully. If you have any questions regarding the Member Handbook, please call Member Services.

Why Choose Community?

As a local nonprofit health plan, Community Health Choice gives you plenty of reasons to join our Community. From the benefits and special programs we offer to the way our Member Services team helps you make the most of them, Community is always working life forward for you and your family.

“I always tell people to choose Community Health Choice. I tell them it’s the best health insurance they will ever be with.”

– Chandolyn
Member of Community Health Choice