Member Handbook Spotlight – PCP Change

Member Handbook Spotlight – PCP Change

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How many times can I change my/my child’s Primary Care Provider?

There is no limit on how many times you can change your or your child’s Primary Care Provider. You can change Primary Care Providers by calling us toll-free at 1.888.760.2600 or writing to:

Community Health Choice Texas, Inc.
Attention: Member Services
2636 South Loop West, Suite 125
Houston, TX 77054

CommunityHealthChoice.org

When will a Primary Care Provider change become effective?

When you call us to change your Primary Care Provider, we will make the change in our computer system while you are on the phone. The effective date of the change will be the first of the next month. We will also send you a new Member ID Card right away.

Read more useful Member information in your plan’s handbook.

www.CommunityHealthChoice.org > Plans and Benefits

CHB_0621

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