The Benefits of a Medical Home

The Benefits of a Medical Home

Community believes that every Member should have a medical home–the place you go for regular health care and preventive care.

Your medical home also keeps all of your medical history in one place and gets to know you over time, which means that you receive consistent treatment.

Your medical home can be any one of these:

  • Health clinic
  • Pediatrician (for children and adolescents)
  • Family doctor
  • General practice doctor
  • Internal medicine doctor
  • Advanced Nurse Practitioner (APN)

You can change your PCP at any time through your online Member Account or by calling the Member Services phone number on your Member ID card.

Create a Member Account for a Better Experience

If you are a Member or guardian, here are just some of the things you can do when you create a My Member Account.

  • Change you Primary Care Provider
  • Print your Member ID card or request a new one
  • View your eligibility status and other benefits

Go to > My Account.

Skip The Wait. Have A Live Chat With Us.

Nobody likes waiting on hold to get answers. Try our Live Chat feature! Just log on to your My Member Account, and a Live Chat box will pop up automatically.

Agents are available 8 a.m. to 5 p.m.

  • Live Chat is a quick and easy way to:
  • Ask about your benefits.
  • Check on a claim.
  • Ask a payment question
  • Change or find a doctor
  • And more!