On July 2, 2020, Governor Greg Abbott issued an Executive Order requiring all Texans to wear a face covering over the nose and mouth in public spaces in counties with 20 or more positive COVID-19 cases, with few exceptions.
The CDC encourages people to wear a face covering to prevent the spread of COVID-19. It should fit over your mouth and nose. Please read how to wear, remove, care for your face covering, requirements and exceptions at ReadyHarris.org. If you think you are sick with Coronavirus (COVID-19), call your doctor.
Here are more ways to get healthy and stay healthy:
Are you due for an annual wellness screening? Check the chart!
Teach and reinforce everyday preventive actions. Learn more at cdc.gov:
Wellness Exams – STAR and CHIP Members: Texas Health Steps checkups and Well-child exams, also known as wellness checkups, are the best way to help your child stay healthy as they grow. Medicaid members get Texas Health Steps checkups from birth through 20 years of age. CHIP Members get well-child exams from birth through 18 years of age. Read more in our Wellness Corner. If you need help, call Wellness Services toll-free at 1.888.760.2600.
Wellness Exams – Marketplace Members: Wellness exams are covered benefit. Review your benefits and make an appointment with your doctor. If you need help, call Marketplace Member Services toll-free at 1.855.315.5386.
Vaccines: Get vaccinated. Keeping immunization rates high in our community is essential for individual health and the health of our community. It is our responsibility to keep each other safe. Just like wearing a mask, social distancing and handwashing helps to prevent the spread of COVID-19, staying up to date with childhood immunizations keeps each individual child protected from vaccine preventable diseases that cause serious illnesses (pneumonia, meningitis, cancer, etc.) and protects vulnerable people in our community that have conditions that prevent them from receiving vaccines.
Vaccines are available for these 17 dangerous or deadly diseases. Over the years, these vaccines have prevented countless cases of disease and saved millions of lives. Infants, children, adolescents, teens and adults need different vaccinations, depending on their age, location, job, lifestyle, travel schedule, health conditions or previous vaccinations.
In-Person Doctor Visits
Our Providers are making their offices safe for in-person visits. Take control of your health by scheduling a preventive health screening or wellness checkup today. They are a covered benefit.
What is Coronavirus/ COVID-19?
Coronavirus (COVID-19) is a novel (new) coronavirus strain that is new to humans. This new virus was first identified in Wuhan, Hubei Province, China. Coronaviruses (CoV) are a large family of viruses that cause illness ranging from the common cold to more severe diseases such as Middle East Respiratory Syndrome (MERS-CoV) and Severe Acute Respiratory Syndrome (SARS-CoV).
What are the symptoms of Coronavirus/COVID-19?
Click here to read about Symptoms of Covid-19.
Symptoms may appear 2-14 days after exposure to the virus. People with these symptoms or combinations of symptoms may have COVID-19:
Or at least two of these symptoms:
When to Seek Medical Attention
If you have any of these emergency warning signs* for COVID-19 get medical attention immediately:
*This list is not all inclusive. Please consult your medical provider for any other symptoms that are severe or concerning to you.
Call 9-1-1 if you have a medical emergency: Notify the operator that you have, or think you might have, COVID-19. If possible, put on a cloth face covering before medical help arrives.
Are people infectious before symptoms begin?
People with Coronavirus (COVID-19) may be infectious before they have symptoms. We are all at risk because the virus can spread easily through the community. That is why it is important to follow CDC recommendations to prevent the spread of disease by practicing good hand hygiene, wearing a face covering in public and 6 feet social distancing.
How is Coronavirus/COVID-19 spread?
COVID-19 spreads from an infected person to others through the air and through close personal contact. That could be by touching or shaking hands, or touching an object or surface with the virus on it, then touching your mouth, nose, or eyes before washing your hands.
To protect you and your family:
Keeping distance from others AND covering your nose and mouth in public is especially important for people who are at higher risk of getting very sick but is essential to reduce the spread of COVID-19. You could spread COVID-19 to others even if you do not feel sick. Please note that cloth face coverings should not be placed on young children under age 2, anyone who has trouble breathing, or is unconscious, incapacitated or otherwise unable to remove the mask without assistance.
Click here to read more about how to stop the spread of germs
Should I get tested?
If you are having flu-like symptoms (fever, cough, shortness of breath) and any other risk factors including age over 60, complex medical conditions, or close contact with someone who is having these symptoms, call your doctor. Your doctor will diagnose you in person or over the phone and provide next steps.
If you are having a medical emergency, seek emergency care.
Harris County Public Health encourages residents to get tested for COVID-19 if you feel you have it or have been in contact with someone who tested positive. We are prioritizing first responders and healthcare professionals, especially those who work with vulnerable populations such as nursing homes, to seek testing as well.
Who should be tested for COVID-19? People who:
Go to ReadyHarris to find out who is offering tests and the steps for testing.
Is there a vaccine or treatment for this disease?
No. A vaccine is not currently available. Prevention by avoiding exposure to the virus is key. People with severe symptoms or pneumonia from the disease can be treated in a hospital with supportive care.
Where should I get more information?
The most updated information can be found on the following websites of the Centers of Disease Control (CDC), Texas Department of State Health Services (our state health department), Harris County Public Health and Houston Health Department (our local health departments).
Multisystem Inflammatory Syndrome in Children and Teens (MIS-C) is a rare condition associated with COVID-19 that has been seen in children and teens.
What is MIS-C?
This is a rare condition that can develop in children exposed to COVID-19. The condition can cause the heart and other organs to become inflamed. Some children with MIS-C can have serious problems and need to receive medical care in the hospital. Most children with MIS-C have gotten better with medical care. However, because children may become seriously ill, it is important that parents know the signs and symptoms so they can get help right away.
If you think your child is sick with MIS-C:
Call your child’s doctor immediately if your child has symptoms of MIS-C:
If your child is severely ill:
Go to the nearest emergency room or call 9-1-1 immediately. Emergency warning signs of MIS-C or other concerning signs include:
For more information on Multisystem Inflammatory Syndrome in Children (MIS-C) associated with COVID-19
https://www.cdc.gov/coronavirus/2019-ncov/daily-life-coping/children/mis-c.html
Should I get tested?
If you are having flu-like symptoms (fever, cough, shortness of breath) and any other risk factors including age over 60, complex medical conditions, or close contact with someone who is having these symptoms, call your doctor. Your doctor will diagnose you in person or over the phone and provide next steps.
If you are having a medical emergency, seek emergency care.
The Texas Department of State Health Services encourages residents to get tested for COVID-19 if you feel you have it or have been in contact with someone who tested positive.
Who should be tested for COVID-19? People who:
Test Collection Map
Use this test collection map to find a testing site in your area. It lists public and private mobile, walk-in, and drive-thru test collection sites around the state.
What can I do to prevent infection?
How can I tell if I have the flu or Coronavirus (COVID-19)?
Since infection with the flu or COVID-19 are possible at this time and they can both have symptoms of fever and cough, it is best to call your doctor for advice and seek medical care for worsening symptoms, especially for difficulty breathing. People over 60 years old or with health conditions like asthma, diabetes or any combination of chronic diseases are at increased risk for severe disease and should pay attention to new symptoms.
Which brand or type of hand sanitizer should I use?
Any hand sanitizer that contains at least 60% alcohol is recommended.
Can spraying alcohol or surface cleaning products all over your body kill the Coronavirus/COVID-19/?
No. Spraying alcohol or surface cleaning products all over your body will not kill viruses that have already entered your body. Spraying or ingesting such substances can be harmful to clothes or mucous membranes (i.e. eyes, mouth).
Is there anything that I can eat or drink to kill the virus?
No, there is nothing you can eat or drink to kill the virus. Please do not ingest bleach or any other cleaning products. These chemicals are poisonous and could make you very sick or may cause death.
Should I wear a face covering?
Yes. Cover your mouth and nose with a cloth face cover when around others like at the grocery store or pharmacy. Keeping distance from others AND covering your nose and mouth in public is especially important for people who are at higher risk of getting very sick but is essential to reduce the spread of COVID-19. You could spread COVID-19 to others even if you do not feel sick.
Please note that cloth face coverings should not be placed on young children under age 2, anyone who has trouble breathing, or is unconscious, incapacitated or otherwise unable to remove the mask without assistance. Continue to keep about 6 feet between yourself and others. The cloth face cover is not a substitute for social distancing.
Can I be exposed to COVID-19 from the mail or packages
You are not at risk of contracting Coronavirus from mail or packages because it cannot survive for very long on objects.
What should I do if I have been exposed to a confirmed case or had close contact with someone who is under investigation (suspected case) of Coronavirus/COVID-19?
Pay attention to your health starting from the day you first had close contact with the person and continue to monitor until 14 days after the last contact with the person. Monitor your temperature twice a day, and immediately call your doctor if you develop fever, cough or have difficulty breathing. Let your doctor know that you have been exposed to someone who has Coronavirus (COVID-19), and they will provide guidance. If you are having a medical emergency, seek emergency care.
What should I do if I have continued contact with a confirmed Coronavirus/COVID-19 case?
If you have ongoing contact (e.g., live in the same household) with a confirmed case who has recovered you should continue the above measures for 24 days after the individual recovered.
Benefit Increase – You will get the maximum amount for your household size until further notice.
Automatic Renewal – Applications will be automatically renewed until further notice. If you have received a recertification letter from Texas Health and Human Services, please disregard. You will receive a new letter at a later date.
Benefit Application – Texas is waiving the interview application. You do not have to go to an office or call about your application or renewal.
SNAP Eligibility Qualifications
To see if you qualify and to apply, visit Your Texas Benefits.
If you need food now, please call 2-1-1 or look online for a list of places where you can go get food.
Medicaid Members:
Due to the Coronavirus (COVID-19), Medicaid (STAR) coverage has been extended until further notice.
If you have received a recertification letter from Texas Health and Human Service, please fill out and return the requested documentation.
Due to the Coronavirus (COVID-19), CHIP coverage is being extended month to month.
Please fill out and return any documentation requested by Texas Health and Human Service.
If you are having trouble picking up your prescription or if you are trying to limit the number of times you go out in public, ask your pharmacy if it offers free delivery. If your pharmacy does not, please call us for assistance in finding one that does.
If you need replacement medication(s) and/or require an early prescription refill, please contact us. You will need your Member ID card to fill/refill your prescription. If you do not have your ID card, you may print a temporary ID card using your My Member Account.
Harris County Public Health (HCPH) in partnership with Harris Health launched a Coronavirus Call Center for residents without access to healthcare, to provide information about the outbreak.
The Ask My Nurse line will provide help with access for symptoms assessments and referrals to appropriate levels of care, and can answer Coronavirus (COVID-19) questions.
If you do not have access to healthcare call 713.634.1110 from 9:00 a.m. – 7:00 p.m., 7 days a week. Nurses are available to provide care in both English and Spanish.
We are here to help!
If you need transportation to a provider or help finding a provider or urgent care clinic, please call us toll-free at 1.888.760.2600.