Community Health Choice logo

Application Assistance

We can help you recertify to keep your Community benefits

Two women using computer

Application Assistance

We can help you recertify to keep your Community benefits

Application Assistance

Don’t lose your health benefits. Renew your benefits today and choose Community Health Choice.

HHS Renewal letter envelope
Be on the lookout for your renewal notice from HHSC.

Watch your mail for a yellow envelope that says “Action Required” in red.

How it Works

STAR

  • Fill out your STAR renewal form.
  • Write Community Health Choice under “Health Plan Name” as your first choice.
  • Mail your form back to HHSC right away.

CHIP

In the months before a child’s coverage is due to end, HHSC will send the family a renewal packet in the mail. The renewal packet contains an application. It also includes a letter asking for an update on the family’s income and cost deductions. The family needs to:

  • Look over the information on the renewal application.
  • Fix any information that is not correct.
  • Sign and date your application.
  • Look at the health plan options, if Medicaid health plans are available.
  • Return the renewal application and documents of proof by the due date.

Notification of Renewal: Once HHSC receives the renewal application and documents of proof, staff checks to see if the children in the family still qualify for their current program or if they qualify for a different program.

If a child is referred to another program (Medicaid or CHIP), HHSC sends the family a letter telling them about the referral and then looks to see if the child can get benefits in the other program. If the child qualifies, the coverage in the new program (Medicaid or CHIP) begins the month following the last month of the other program’s coverage.

During renewal, the family can pick new medical and dental plans by calling the CHIP/Children’s Medicaid call center at 1.800.964.2777.

Need Help with Your Application?

  • Date Format: MM slash DD slash YYYY

We Can Help!

Come to an Application Assistance Site

Meet us at a Care-A-Van Location

Fill out our Contact Us
form below

We typically answer within
three business days.

Sites Address Date and Time
Community Health Choice 2636 South Loop West Suite 125 Houston, TX 77054 Schedule an appointment
Community Health Choice 5888 Eastex Freeway Beaumont, TX 77708 (In Target shopping plaza) Schedule an appointment
Carenet Pregnancy Center 14530 Wunderlich Dr. Ste. 201 Houston, TX 77069 Every Monday 10:00 a.m. – 4:00 p.m.
Cleveland Baker Ripley 720 Fairmont Pkwy Pasadena, TX 77504 1st & 3rd Tuesday 9:30 a.m. – 3:00 p.m.
Southwest Multi-Service Center 6400 High Star Houston, TX 77074 Every Thursday 8:30 a.m. – 3:30 p.m.
Spring Branch FDC 8575 Pitner Rd. Houston, TX 77080 Every Tuesday 9:00 a.m. – 3:30 p.m.
The Source for Women 10023 S. Main Ste. C-8 Houston, TX 77025 Every Thursday 10:00 a.m. – 4:00 p.m.
Northside Health Center 8504 Schuller Rd. Houston, TX 77093 1st & 3rd Wednesday 9:00 a.m. – 3:00 p.m.
United Christian Care Center of Vidor 293 Wilson St Vidor, TX 77662 Every Tuesday 9:00 a.m. - 11:00 a.m.
Redeemed Church 10330 Sugarbranch Dr Houston, TX 77036 2nd & 4th Tuesday 9:00 a.m. - 3:00 p.m.
MAM Blalock Rd. Houston, TX 77080 2nd Wednesday 9:00 a.m. - 3:30 p.m

Sites Address Date and Time
Santa Clara Plaza 5616 Lawndale Houston, TX 77023 Every Wednesday 10:00 a.m. – 3:00 p.m.
Northwest Assistance Ministry 15555 Kuykendahl Rd. Houston, TX 77090 1st & 3rd Thursday 9:00 a.m. – 3:30 p.m.
Porter Pediatric 24375 FM 1314 Rd. New Caney, TX 77365 Every Monday 9:00 a.m. – 3:00 p.m.
Willow Creek Apartments 7575 Office City Dr. Houston, TX 77012 2nd & 4th Tuesday 9:00 a.m. – 3:00 p.m.

We Can Help!

Come to an Application Assistance Site
Meet us at a Care-A-Van Location
FILL OUT OUR CONTACT US FORM BELOW

We typically answer within three business days.

Community Health Choice
2636 South Loop West Suite 125 Houston, TX 77054
Schedule an appointment

 

Community Health Choice
5888 Eastex Freeway Beaumont, TX 77708 (In Target shopping plaza)
Schedule an appointment

 

Carenet Pregnancy Center
14530 Wunderlich Dr. Ste. 201 Houston, TX 77069
Every Monday 10:00 a.m. – 4:00 p.m.

 

Cleveland Baker Ripley
720 Fairmont Pkwy Pasadena, TX 77504
1st & 3rd Tuesday 9:30 a.m. – 3:00 p.m.

 

Southwest Multi-Service Center
6400 High Star Houston, TX 77074
Every Thursday 8:30 a.m. – 3:30 p.m.

 

Spring Branch FDC
8575 Pitner Rd. Houston, TX 77080
Every Tuesday 9:00 a.m. – 3:30 p.m.

 

The Source for Women
10023 S. Main Ste. C-8 Houston, TX 77025
Every Thursday 10:00 a.m. – 4:00 p.m.

 

Northside Health Center
8504 Schuller Rd. Houston, TX 77093
1st & 3rd Wednesday 9:00 a.m. – 3:00 p.m.

United Christian Care Center of Vidor
293 Wilson St Vidor, TX 77662 Every
Tuesday 9:00 a.m. - 11:00 a.m.

 

Redeemed Church
10330 Sugarbranch Dr Houston, TX 77036
2nd & 4th Tuesday 9:00 a.m. - 3:00 p.m.

 

MAM
Blalock Rd. Houston, TX 77080
2nd Wednesday 9:00 a.m. - 3:30 p.m.

Santa Clara Plaza
5616 Lawndale Houston, TX 77023
Every Wednesday 10:00 a.m. – 3:00 p.m.

 

Northwest Assistance Ministry
15555 Kuykendahl Rd. Houston, TX 77090
1st & 3rd Thursday 9:00 a.m. – 3:30 p.m.

 

Porter Pediatric
24375 FM 1314 Rd. New Caney, TX 77365
Every Monday 9:00 a.m. – 3:00 p.m.

 

Willow Creek Apartments
7575 Office City Dr. Houston, TX 77012
2nd & 4th Tuesday 9:00 a.m. – 3:00 p.m.

What to Bring

For Children

  • Child's Social Security Number
  • Child’s Birth Certificate or proof of Legal Residency Status
  • Family Income

For Pregnant Women

  • Your I.D.
  • Your Social Security Number
  • Your U.S. Birth Certificate or proof of Legal Residency Status
  • Proof of Residency
  • Employer’s Name, Address, and Phone Number
  • Family Income

Community Care Center Locations

HOUSTON
2636 South Loop West, Suite 125
Houston, TX 77054

BEAUMONT
5888 Eastex Freeway
Beaumont, TX 77708

Why Choose Community?

As a local nonprofit health plan, Community Health Choice gives you plenty of reasons to join our Community. From the benefits and special programs we offer to the way our Member Services team helps you make the most of them, Community is always working life forward for you and your family.

“I always tell people to choose Community Health Choice. I tell them it’s the best health insurance they will ever be with.”
– Chandolyn
Member of Community Health Choice
hhs
chip
texas_star
hitrust
logo-hpa-ncqa-150px
URAC Accredited Health Plan Expires 02/01/2024
URAC Accredited Health Plan Health Insurance Marketplace Expires 03/01/2024

Copyright 2023 Community Health Choice. All Rights Reserved.

Application Assistance

IMPORTANT: CHIP and Medicaid automatic benefit renewal ends March 31, 2023.

Renew your benefits or risk losing them. Take action!

Be on the lookout for your renewal notice from HHSC:

  1. Watch your mail for a yellow envelope that says “Action Required” in red.
  2. Log in to your account at YourTexasBenefits.com and click “Select Details” for your case. If it is time for you to renew your benefits, it will say “Yes” in the “Time to Renew” column.

Complete and return your renewal packet and requests for information on time. Report any changes since your last application or renewal (contact information, address, job or income, and people in your household) as soon as possible. For more information, visit YourTexasBenefits.com.

Visit our public health emergency site for more information.