We are proud to announce that Community Health Choice has received two 2025 Press Ganey Pinnacle of Excellence Awards, recognizing outstanding performance based on member experience data. These honors distinguish health plans that rank among the top performers nationwide in CAHPS® results.
The awards recognize Community Health Choice for:
- Exceptional Doctors and Quality of Care CAHPS Ratings, and
- Outstanding Plan Services CAHPS Ratings across our HMO and CHIP+STAR service lines.
The Pinnacle of Excellence distinction is based entirely on member feedback. These results reflect how individuals experience care and service in real moments—during appointments, phone calls, and interactions that shape trust and satisfaction over time.
Achieving this level of performance requires consistent effort across the organization. From frontline staff and care teams to provider partners and operational leaders, these results reflect a shared focus on responsiveness, accountability, and respect for the communities we support.
Member feedback plays a central role in how Community Health Choice improves our services. By listening closely and working collaboratively with partners, we continuously refine how care is delivered to better meet the needs of our Members
This recognition reflects the dedication of both our team and the Members who shared their experiences. As we move into the year ahead, these awards reaffirm our commitment to advancing quality, strengthening partnerships, and delivering care with purpose.
Community Health Choice extends sincere thanks to our Members, providers, and employees whose efforts made this achievement possible.