Open Enrollment

2020 Open Enrollment is Nov 1 - Dec 15, 2019

It’s time to make your health plan choices for the coming year. Community Health Choice is here to make it as easy as possible to:

  • Find the best plan for you and your family
  • Enroll quickly
  • Use your benefits for all they’re worth


2020 Community Updates

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Service Area Expansion – Community has expanded our Marketplace service area to include the following counties: Walker, San Jacinto, Polk, Tyler, Jasper, Newton, Hardin, Austin, Wharton, and Matagorda. This means we will now offer CHIP, STAR, and Marketplace in the same 20-county service area.

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Great Plans; Easy Selection – Most of our 2020 plans cost the same or less than last year. Additionally, we’ve made it easier than ever to sign up for coverage. With one click, you can use our personal shopping tool to find and enroll in an affordable plan with the benefits you need.

  • Step 1 – Click on personal shopping tool.
  • Step 2 – Select “No” at “Only check the box if you meet the special enrollment criteria.”
  • Step 3 – Click “Next” to continue viewing plans.
  • Step 4 – View plans on 10/15. Enroll in your plan on 11/1.

2020 Benefit Highlights

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24/7/365 Telehealth –Talk with a doctor using your phone, computer or mobile app. Most of our plans offer this convenient care.

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24/7/365 Nurse Line – Get health education or help determining where to go for care.

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Strong Network – We have one of the largest doctor and hospital networks in Southeast Texas.

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Preventive Care – Take advantage of services that can address potential health issues before they become serious: immunizations, well-woman visits, certain cancer screenings, alcohol and tobacco screenings and counseling, and more. These services do not have a copay if you go to an in-network provider.

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Covered Services before Deductible – Get care like primary care doctor visits, urgent care, and generic prescription drugs at a copay amount before you reach your deductible. Most of our plans offer this.

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Community Rewards – Members can participate in the 2020 Wellness and Engagement Program.

  • Complete a 10-question health questionnaire to save 10% on monthly premiums.
    • Complete by 11/20 for 10% savings on January 2020 bill.
    • Complete between for 11/21 and 12/20 10% savings on February 2020 bill.
    • Complete between 12/21 and 1/31 for 10% savings on March 2020 bill.
  • Earn $25 gift cards (up to $125) for completing health related activities. Start earning gift cards on day one: January 1, 2020. You will need to create or log in to your My Member Account to enroll.


Plan Selection Help

Need help choosing a plan? That’s what we’re here for.

If you’re new to Community, we can help you go through your options to make sure you get all the coverage you need at a price that fits your budget.

If you’re re-enrolling with Community, we can walk you through a benefits review to make sure you don’t pay for more coverage than you need in 2020. You can also use your My Member Account to chat, email or text with our Member Services team.

When you’re happy, we’re happy. It’s a simple as that. Call Member Services at 713.295.6704 or toll-free at 1.855.315.5386 for a more personal touch. Community cares about our Members.

Enrolled through a Broker? Contact your Broker today to learn more about 2020 plan offerings.