Envision 2025


Despite the challenges brought on by the COVID-19 pandemic, let me assure you, we are well positioned for the future. In the next five years, I envision exciting changes in four key areas.

1. Community - We are not only better together, we are also a stronger and more valuable part of the Harris Health family.

2. People - We will enhance our reputation as a managed care organization and a fantastic place to work.

3. Profitable Growth - We will expand our product lines and partnerships to serve a much larger group of Texas Members.

4. Operational Efficiencies - We will work smarter and more efficiently through our investment in the latest technology.



Here’s a closer look at the four pillars of our five-year plan:

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  • Aid other community plans with assistance of delivery model
  • Build special facilities
    • A birthing center
    • Meal programs
    • Apartments for our Members
  • Cultivate partnership with universities to provide public health rotation for Quality/STARS program
  • Develop new programs that focus on improving the lives of our Members
  • Establish a foundation to have a greater impact in the community

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  • Invest in our most important asset, YOU!
  • Double our current staff size
  • Be recognized as one of Houston’s best places to work
  • Build our own office headquarters

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Profitable Growth

  • Largest community health plan in Texas
  • Membership of 500,000
  • Increase lines of business

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Operational Efficiencies

  • Become a leader in bringing health care to Members’ homes
  • Launch a suite of mobile applications
  • Provide the highest quality service to our Members
  • Improve processes for our team

Thank you, everyone, for your dedication and commitment to our mission.

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