Application Assistance

Application Assistance

Don’t lose your health benefits.

Renew your benefits today and
choose Community Health Choice.

Be on the lookout for your
renewal notice from HHSC.

Watch your mail for a yellow envelope
that says “Action Required” in red.

Need Help with Your Application?

  • Date Format: MM slash DD slash YYYY

How it Works

Texas Star

Texas Chip

In the months before a child’s coverage is due to end, HHSC will send the family a renewal packet in the mail. The renewal packet contains an application. It also includes a letter asking for an update on the family’s income and cost deductions. The family needs to:


Come to an Application Assistance Site

Meet us at a Care-A-Van Location

Fill out our Contact Us
 Form Below

Application Assistance Sites

SitesAddressDate and Time
Community Health Choice2636 South Loop West Suite 125 Houston, TX 77054Schedule an appointment
Community Health Choice5888 Eastex Freeway Beaumont, TX 77708 (In Target shopping plaza)Schedule an appointment
Carenet Pregnancy Center14530 Wunderlich Dr. Ste. 201 Houston, TX 77069Every Monday 10:00 a.m. – 4:00 p.m.
Cleveland Baker Ripley720 Fairmont Pkwy Pasadena, TX 775041st & 3rd Tuesday 9:30 a.m. – 3:00 p.m.
Southwest Multi-Service Center6400 High Star Houston, TX 77074Every Thursday 8:30 a.m. – 3:30 p.m.
Spring Branch FDC8575 Pitner Rd. Houston, TX 77080Every Tuesday 9:00 a.m. – 3:30 p.m.
The Source for Women10023 S. Main Ste. C-8 Houston, TX 77025Every Thursday 10:00 a.m. – 4:00 p.m.
Northside Health Center8504 Schuller Rd. Houston, TX 770931st & 3rd Wednesday 9:00 a.m. – 3:00 p.m.
United Christian Care Center of Vidor293 Wilson St Vidor, TX 77662Every Tuesday 9:00 a.m. - 11:00 a.m.
Redeemed Church10330 Sugarbranch Dr Houston, TX 770362nd & 4th Tuesday 9:00 a.m. - 3:00 p.m.
MAMBlalock Rd. Houston, TX 770802nd Wednesday 9:00 a.m. - 3:30 p.m

Care-A-Van Locations

Sites Address Date and Time
Santa Clara Plaza 5616 Lawndale Houston, TX 77023 Every Wednesday 10:00 a.m. – 3:00 p.m.
Northwest Assistance Ministry 15555 Kuykendahl Rd. Houston, TX 77090 1st & 3rd Thursday 9:00 a.m. – 3:30 p.m.
Porter Pediatric 24375 FM 1314 Rd. New Caney, TX 77365 Every Monday 9:00 a.m. – 3:00 p.m.
Willow Creek Apartments 7575 Office City Dr. Houston, TX 77012 2nd & 4th Tuesday 9:00 a.m. – 3:00 p.m.

Community Care Center Locations


2636 South Loop W., Suite 125
Houston, TX 77054


5888 Eastex Freeway
Beaumont, TX 77708


Notification of Renewal: Once HHSC receives the renewal application and documents of proof, staff checks to see if the children in the family still qualify for their current program or if they qualify for a different program.

If a child is referred to another program (Medicaid or CHIP), HHSC sends the family a letter telling them about the referral and then looks to see if the child can get benefits in the other program. If the child qualifies, the coverage in the new program (Medicaid or CHIP) begins the month following the last month of the other program’s coverage.

During renewal, the family can pick new medical and dental plans by calling the CHIP/Children’s Medicaid call center at 1.800.964.2777.

Why Choose Community?

As a local nonprofit health plan, Community Health Choice gives you plenty of reasons to join our Community. From the benefits and special programs we offer to the way our Member Services team helps you make the most of them, Community is always working life forward for you and your family.

“I always tell people to choose Community Health Choice. I tell them it’s the best health insurance they will ever be with.”
– Chandolyn
Member of Community Health Choice