Live Chat

Skip the wait. Have a Live Chat with us.

Just log on to your My Member Account, and the Live Chat box pops up automatically. Agents are available 8 a.m. to 5 p.m. 

Why wait? Next time you have a question, try a Live Chat.

Nobody likes waiting on hold to get answers.

That’s why Community is excited to bring you a new Live Chat feature. It’s available now for Community Members.

It’s a quick and easy way to:

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Ask about your benefits

Find out what’s covered and how to make the most of your benefits.

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Check on a claim

Find recent claim information, ask questions, and check the status.

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Discover more

Ask payment questions, change doctors, find a doctor, and more.


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