Community Cares Centers

Although we are opening, it is still better to call or connect with us through our Member portal. Click here to create or log on to your Member account.

If you have a fever, sore throat or cough, please do not come to the Cares Center. We will not be able to serve you. If you are a Member and need to make a payment, please contact 713-295-6704 for assistance.

Sometimes the best and easiest way to do things is in person, face-to-face, one-on-one.

That’s why we opened our Community Cares Centers in Houston and Beaumont. These locations give our Members and potential Members the chance to meet with one of our friendly Community Relations representatives in person.

Services offered

  • Pay your bill
  • Assistance with enrolling
  • Answer questions about your coverage

What to bring if you’re applying for coverage

  • Name and date of birth
  • Social Security number and/or immigration documents, number and type (if not a citizen)
  • Current household income (including tax adjustments such as student loan interest)
  • Employer name, telephone number, and address
  • Current health insurance information (insurance company name and policy number)

Location and hours

Our Cares Centers are reopening for regular business hours from 8:00 a.m. – 5:00 p.m.

Houston Cares Center
2636 South Loop West, Suite 125
Houston, TX 77054

Beaumont Cares Center
5888 Eastex Freeway
Beaumont, TX 77708