Medicare D-SNP Contact Us​

Medicare D-SNP Contact Us​

For Medicare D-SNP Members

Community cares about you! We want you and your family to be happy and healthy. If you have questions, we’re here to help. We speak English, Spanish, and other languages, too. Call us to get an interpreter. In case of emergency, call 9-1-1 or go to the nearest hospital.

Questions?​

Call 1.833.276.8306
(TTY users should call 711)

October 1 to March 31, 8:00 am to 8:00 pm, 7 days a week and April 1 through September 30, Monday through Friday, 8:00 am to 8:00 pm.

On certain holidays your call will be handled by our automated phone system.

Contact Us Today​

Local: 713.295.5007 | Toll-Free 1.833.276.8306

October 1 to March 31, 8:00 am to 8:00 pm, 7 days a week and April 1 through September 30, Monday through Friday, 8:00 am to 8:00 pm. On certain holidays your call will be handled by our automated phone system.

Local: 832.242.4450 | Toll-Free Phone: 1.844.297.4450

Monday through Friday (excluding State-approved holidays)

8:00 a.m. to 5:00 p.m.

Community Health Choice Member Services
Phone: 1.833.276.2306

1.800.MEDICARE (1.800.633.4227)

TTY: 1.877.486.2048

24 hours a day/7 days a week

Website: www.medicare.gov (Note: opens to an external website)

 

1.800.772.1213

TTY: 1.800.325.0778

Monday through Friday

7:00 a.m. to 7:00 p.m.

1.877.787.8999 | 711 TTY

www.hhs.texas.gov (Note: opens to an external website)

 

Health Information, Counseling, and Advocacy Program (HICAP) is a state program that gets money from the Federal government to give free local health insurance counseling to people with Medicare.

1.800.252.9240 | 711 TTY

www.tdi.texas.gov/consumer/hicap (Note: opens to an external website)

Community Health Choice

1.855.539.5881

24 hours a day, 7 days a week; In case of emergency, call 9-1-1 or go to the nearest hospital.

Acces2Care

Call to schedule and to check the status of your ride.

Access2Care is available 24 hours a day, 7 days a week. Call Access2Care toll-free at 1.844.572.8194 or schedule through the Access2Care (A2C) Member app. Download the app from your app store. Information is available in English and Spanish. Call Access2Care to get an interpreter. 7-1-1 TDD for Hearing-Impaired. In case of an emergency, call 9-1-1 or go to the nearest hospital.

Why Choose Community?

As a local nonprofit health plan, Community Health Choice gives you plenty of reasons to join our Community. From the benefits and special programs we offer to the way our Member Services team helps you make the most of them, Community is always working life forward for you and your family.

“I always tell people to choose Community Health Choice. I tell them it’s the best health insurance they will ever be with.”
– Chandolyn
Member of Community Health Choice