Texas CHIP Member Resources

Texas CHIP Member Resources

Who is CHIP for?

CHIP is a health insurance plan for children under the age of 19. It is for families who earn too much money to qualify for Texas Medicaid programs and cannot afford to buy private insurance. We offer you easy-to-access resources to help you achieve your health goals. If you have any questions, call Member Services toll-free at 1.888.760.2600.

Apply Today

Ready to Apply for CHIP? Applying is easy. 

24-Hour Nurse Advice Hotline

Community Members can get medical help from a healthcare professional 24 hours a day, seven days a week.

Nurse Help Line for all Members to help Members decide where to go to get the care needed. The nurses also provide health education, nurse-initiated follow-up, and network referrals.

Call the Nurse Help Line before going to the emergency room, unless it is an emergency. A nurse will answer your health care questions and help you get the care you need. Get help in English or Spanish. You can also ask for an interpreter.

Call our Nurse Advice Line at no cost.  24 hours a day 7 days a week.

1.888.332.2730
TDD: 7-1-1

Our nurses can tell you what you can do at home or which care option you need.

Doctor Decision Guide

Where should you go for medical care?

Primary Care Doctor:
Go for most of your medical needs. Gets to know your health needs to keep you well.
Some reasons to visit:

  • Common illnesses like cough, fever, and sore throat
  • Annual wellness checkup
  • Lingering health problem that has lasted more than two weeks
  • Routine visits for ongoing illnesses like diabetes

Urgent Care Center:
Treats certain health issues right away to keep from getting worse.
Some reasons to visit:

  • Stitches
  • Broken bones
  • Flu or sinus infection

Emergency Room:
Saves life and limb, go only in an emergency.
Some reasons to visit:

  • Heart attack
  • Stroke
  • Severe head or eye injuries
  • Wound that will not stop bleeding

Aunt Bertha

Search for free or reduced cost services like medical care, food, job training, and more. Count on Working Life Forward Resources to connect you to people and programs in your area that can help make life easier, safer and just plain better. Enter your zip code to start your search. Search for services in your zip code here.

CHIP Member Services
Local: 713.295.2294 | Toll-Free: 1.888.760.2600

Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m

General Information
Local: 713.295.2222 | Toll-Free: 1.877.635.6736

Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m.

Providers Hotline
Local: 713.295.2295
Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 5:00 p.m

Additional Contact Numbers

24-Hour Nurse Advice Hotline

Community Members can get medical help from a healthcare professional 24 hours a day, seven days a week.

Nurse Help Line for all Members to help Members decide where to go to get the care needed. The nurses also provide health education, nurse-initiated follow-up, and network referrals.

Call the Nurse Help Line before going to the emergency room, unless it is an emergency. A nurse will answer your health care questions and help you get the care you need. Get help in English or Spanish. You can also ask for an interpreter.

Call our Nurse Advice Line at no cost.  24 hours a day 7 days a week.

1.888.332.2730
TDD: 7-1-1

Our nurses can tell you what you can do at home or which care option you need.

Doctor Decision Guide

Where should you go for medical care?

Primary Care Doctor:
Go for most of your medical needs. Gets to know your health needs to keep you well.
Some reasons to visit:

  • Common illnesses like cough, fever, and sore throat
  • Annual wellness checkup
  • Lingering health problem that has lasted more than two weeks
  • Routine visits for ongoing illnesses like diabetes

Urgent Care Center:
Treats certain health issues right away to keep from getting worse.
Some reasons to visit:

  • Stitches
  • Broken bones
  • Flu or sinus infection

Emergency Room:
Saves life and limb, go only in an emergency.
Some reasons to visit:

  • Heart attack
  • Stroke
  • Severe head or eye injuries
  • Wound that will not stop bleeding

Aunt Bertha

Search for free or reduced cost services like medical care, food, job training, and more.

Count on Working Life Forward Resources to connect you to people and programs in your area that can help make life easier, safer and just plain better. Enter your zip code to start your search.

Search for services in your zip code here

CHIP Member Services
Local: 713.295.2294 | Toll-Free: 1.888.760.2600

Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m

General Information
Local: 713.295.2222 | Toll-Free: 1.877.635.6736

Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m.

Providers Hotline
Local: 713.295.2295
Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 5:00 p.m

Additional Contact Numbers

Why Choose Community?

As a local nonprofit health plan, Community Health Choice gives you plenty of reasons to join our Community. From the benefits and special programs we offer to the way our Member Services team helps you make the most of them, Community is always working life forward for you and your family.

“I always tell people to choose Community Health Choice. I tell them it’s the best health insurance they will ever be with.”

– Chandolyn
Member of Community Health Choice