Telehealth

A better way to feel better faster.

Mother and daughter looking at their phone

Telehealth

A better way to feel better faster.

Community Health Choice offers Telehealth services to all of its Marketplace Members except for those enrolled in the Community Premier Virtual Bronze 011. Members enrolled in Community Premier Virtual Bronze 011 must use Doctors on Demand to access virtual health visits.

Get the care you need now

Ways to Use Telehealth:

  • Talk to a doctor to treat routine medical concerns 24/7 from anywhere by phone, web or mobile app.
  • Get a new prescription or a refill. 

When to use Telehealth:

  • Your primary care doctor is not available.
  • You are traveling.
  • If you are thinking about visiting the ER or Urgent Care for routine medical concerns.

Telehealth Services Help Treat:

  • Sinus problems
  • Bronchitis
  • Cold and flu symptoms
  • Allergies
  • Respiratory infections
  • Ear infections
  • And more

How to prepare prior to using Telemedicine services

  • Before your first virtual visit, you need to set up a Teladoc account and share your medical history on the app or on their account set-up page. Completing this step in advance can minimize your wait time.
  • If you’re new to using Teladoc, start by visiting their website for answers to frequently asked questions.
  • For faster support, you can contact Teladoc by mobile, App or web. You can download the App on the App Store or Google Play.

Why Choose Community?

As a local nonprofit health plan, Community Health Choice gives you plenty of reasons to join our Community. From the benefits and special programs we offer to the way our Member Services team helps you make the most of them, Community is always working life forward for you and your family.

“Community Health Choice is always there to answer my questions and help me and my family with our medical needs. I truly appreciate and value their customer support and service.”

– Cecily
Member of Community Health Choice