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2019 Marketplace Enrollment

 Health Insurance Marketplace Open Enrollment Nov. 1 – Dec. 15, 2018


Starting November 1, update your income and household information on your 2019 application, so you get the right amount of savings. You can then compare all available plans and enroll in any one you like.

Note to Current Members: You should have received a renewal letter notice from Community to take action by December 15, 2018, or you will be automatically re-enrolled in the same or similar plan.

NOTE  Questions? We have extended hours during Open Enrollment:

Nov. 5, 2018 – Jan. 31, 2019
Monday – Friday 8 am – 7 pm

Nov. 17, 2018 – Jan. 5, 2019
Saturday 9 am – 1 pm

 Marketplace Application Checklist

To begin your application, you will need to provide information about yourself and your household. Here is an easy checklist for you to use when you apply for or renew your coverage through the Marketplace. You will need all the items on the checklist to find the health plan that best fits your needs.


NOTE  If you miss the deadline, you could lose your financial assistance, and your premiums could be higher—possibly much higher. So, please get those documents to CMS immediately.

If you have questions, call Marketplace Member Services at 713.295.6704 or toll-free at 1.855.315.5386.

 My Member Account

Your safe and secure My Member Account makes it easy to manage your Community health plan from your computer or smart phone 24/7. My Member Account lets you:

  • Make Payments
  • Set up auto-payments
  • Set up paperless billing
  • Check eligibility
  • Print a temporary Member ID card or request a permanent one
  • Choose or change your Primary Care Provider
  • Update your personal information (address, phone number, e-mail, etc.)
  • Find a doctor near you
  • E-mail questions to Member Services
  • And much more!

Setting up your My Member Account is as easy as 1-2-3. All you need is:

  1. An e-mail account
  2. Your Member ID number or social security number
  3. Personal information like your date of birth, Member ID number, and zip code

 Automatic Payments

You can set up automatic payments for your 2019 coverage on or after Dec. 1, 2018, through your My Member Account.

Tips for setting up automatic payments

  • Automatic payments should be set up for draft on Dec. 15 or Dec. 25 for January coverage
  • If you schedule your first automatic payment for Jan. 1 or Jan. 15, your payment will be late, and your coverage could be canceled 

If you have any questions, please contact Member Services at 713.295.6704 or 1.855.315.5386.

NOTE  Remember, your payment must be received by the date on your invoice. If you miss this date, your plan is automatically cancelled and you will lose your coverage. You must re-enroll, if you are still eligible.