Community Storm Central

Tropical storm winds blowing palm trees

Community Storm Central

Valued Community Member:

From our family to yours, we want you to know we are here for you and sincerely hope that you and your family are safe. Your well-being is most important to us. Check this page regularly for updates.

State of Texas Updates: Visit the Texas Hurricane Center for more help and resources. If you are evacuating, here are some places you can go.

  • San Antonio (Opening at 3:00 PM Wednesday)
    254 Gembler Road
    San Antonio, TX 78219

  • Austin (Opening at 4:00 PM Wednesday)
    Circuit of the Americas
    9201 Circuit of the Americas Boulevard
    Austin, TX 78617

  • Dallas-Fort Worth (Opening at 7:00 PM Wednesday)
    Mesquite Reception Center
    15515 E. IH-20
    Mesquite, TX 75181

  • Ellis County (Opening at 7:00 PM Wednesday)
    Knights of Columbus Hall
    850 S. IH-45
    Ennis, TX 75119 

My Member Account: If you can get on the Internet, create or log in to your My Member Account. Through your account, you can e-mail, chat, and text with us. You can also manage your benefits.

  • Print a temporary card
  • Find a doctor or pharmacy near you
  • Change your Provider
  • View your benefits and claims

Nurse Advice Line: Call 24 hours a day, 7 days a week. • TDD: 7-1-1

  • CHIP and STAR: 1.888.332.2730
  • Marketplace: 1.833.955.1528
  • D-SNP: 1.833.955.1527

Telehealth (Teladoc): Call 24 hours a day, 7 days a week. This applies to Marketplace Members with this benefit.

  • 1.800.835.2362
  • Set up an account to access.

Prescriptions: Call Community Health Choice.

Behavioral Health: If you are a Member or you are caring for a Member who is experiencing a life-threatening mental health emergency, please call 9-1-1 or go to your nearest emergency room for help. 

Community also provides 24 hours a day, 7 days a week support through our Behavioral Health Crisis Line. These numbers are also on the back of your ID card.

  • CHIP and STAR: 1.855.539.5881
  • Marketplace: 1.877.343.3108
  • D-SNP: 1.833.276.8306

Why Choose Community?

As a local nonprofit health plan, Community Health Choice gives you plenty of reasons to join our Community. From the benefits and special programs we offer to the way our Member Services team helps you make the most of them, Community is always working life forward for you and your family.

“I always tell people to choose Community Health Choice. I tell them it’s the best health insurance they will ever be with.”

– Chandolyn
Member of Community Health Choice