Community Storm Central

Tropical storm winds blowing palm trees

Community Storm Central

Valued Community Member:

From our family to yours, we want you to know we are here for you and sincerely hope that you and your family are safe. Your well-being is most important to us. Check this page regularly for updates.

Get your hurricane plans together: Don’t wait. Hurricane season is here. Being prepared can help keep you and your family safe and healthy. Make sure you know how to evacuate and have the supplies you might need.

Supply kit basics:

  • Food and water – a week’s worth for each family member
  • First aid kit
  • Medications – prescriptions and pain reliever
  • Toilet paper, diapers, personal hygiene items
  • Flashlight with extra batteries
  • Change of clothes
  • Cash
  • Tools and supplies
  • Important family documents
  • Pet food, meds, and kennel

Here’s a handy guide with a checklist to help you be ready for the next big storm.

Any questions? Call us at 713.295.6704.

State of Texas Updates: Visit the Texas Hurricane Center for more help and resources. 

My Member Account: If you can get on the Internet, create or log in to your My Member Account. Through your account, you can e-mail, chat, and text with us. You can also manage your benefits.

  • Print a temporary card
  • Find a doctor or pharmacy near you
  • Change your Provider
  • View your benefits and claims

Nurse Advice Line: Call 24 hours a day, 7 days a week. • TDD: 7-1-1

  • CHIP and STAR: 1.888.332.2730
  • Marketplace: 1.833.955.1528
  • D-SNP: 1.833.955.1527

Telehealth (Teladoc): Call 24 hours a day, 7 days a week. This applies to Marketplace Members with this benefit.

  • 1.800.835.2362
  • teladoc.com. Set up an account to access.

Prescriptions: Call Community Health Choice.

Behavioral Health: If you are a Member or you are caring for a Member who is experiencing a life-threatening mental health emergency, please call 9-1-1 or go to your nearest emergency room for help. 

Community also provides 24 hours a day, 7 days a week support through our Behavioral Health Crisis Line. These numbers are also on the back of your ID card.

  • CHIP and STAR: 1.855.539.5881
  • Marketplace: 1.877.343.3108
  • D-SNP: 1.833.276.8306

Why Choose Community?

As a local nonprofit health plan, Community Health Choice gives you plenty of reasons to join our Community. From the benefits and special programs we offer to the way our Member Services team helps you make the most of them, Community is always working life forward for you and your family.

“I always tell people to choose Community Health Choice. I tell them it’s the best health insurance they will ever be with.”

– Chandolyn
Member of Community Health Choice