CHC Office Location

Community Health Choice, Inc.
 2636 South Loop West, Suite 700
 Houston, TX  77054
 

There are more than 500 CHC Provider locations offering walk-in and after hours appointments. Call Member Services at 713.295.2294 or 1.888.760.2600 for the location nearest you. You can also call our 24-hour Nurse HelpLine at night or on weekends at 1.888.332.2730.

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An emergency is an injury or illness where you must have treatment right away. If not treated right away, the injury or illness could lead to death or a long-term health problem.

A true emergency is:

… Danger of losing life or limb (any body part)
… Chest pains
… Poisoning or overdose of medicine
… Choking or problems breathing
… Possible broken bones
… Heavy bleeding
… Fainting
… Suddenly not able to move
… Criminal attack (rape, mugging, stabbing or gunshot)

When you have an emergency, go to the nearest emergency room or call 911. DO NOT stop to call your Primary Care Provider (PCP) or Community Health Choice (CHC). DO call your PCP and CHC within 24 hours of emergency care, or hospital admission, or as soon as possible. The hospital or emergency room may tell you to get follow-up care with one of their doctors. Call or see your PCP for follow-up care or referrals to any needed specialists, medical equipment or other services.

If your problem is urgent, but not an emergency, go to your Primary Care Provider (PCP.) Your PCP is usually better for treating urgent problems.

Types of urgent medical issues are:

… Earache
… Toothache or baby teething
… Rash
… Colds, cough, sore throat, flu or sinus problems
… Minor sun burn
… Chronic back pain
… Minor headache
… Broken cast
… Stitches needing to be removed
… Drug refills

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CHC has doctors and hospitals throughout the CHC service area, which includes Brazoria, Fort Bend, Harris, Montgomery, Galveston and Waller counties. If you are out of the area and still in the United States you can get emergency care, urgent care or follow-up care if needed. CHC covers care for emergencies anywhere you go inside the United States. You do not need to call your PCP before seeking emergency care. Be sure to call your PCP and CHC Member Services within 24 hours of the emergency, or as soon as possible.

If you get sick while out of town and need urgent care, call CHC Member Services or the PCP listed on your CHC Member Identification (ID) Card. You may need follow-up care. Your PCP needs to provide or arrange this care. We will ask you to return to the doctors and hospitals located in our service area for follow-up care when you are well enough.

If you travel outside of the United States, Medicaid or CHC does NOT cover health care services.

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