| CHC
is committed to fulfilling its mission and has developed the following specific
goals: |
| 1. | CHC
is committed to providing a Quality Health Care Delivery System for its Members
by: |
| |
 | Enforcing
Provider credentialing and re-credentialing standards |
 | Performing
clinical outcome studies |
 | Providing
education |
 | Committing
to Member wellness and prevention programs |
 | Encouraging
quality outcomes and preventive care |
 | Committing
to ongoing, internal, quality improvement processes |
 | Expanding
internal/external service delivery system | |
| | |
| 2. | CHC is
committed to promoting accessibility of the Health Care Delivery System by: |
| |
 | Enhancing
Member education regarding utilization of CHC services and the CHC Provider Network |
 | Continuing
expansion of the CHC Provider Network |
 | Maintaining
state-of-the-art communication technologies |
 | Enhancing
network and Member service availability | |
| | |
| 3. | CHC is
committed to providing managed care products that are affordable by: |
| |
 | Minimizing
network administration costs |
 | Effectively
using case management, quality management, and utilization review |
 | Enhancing
our ability to offer Provider Network options (flexibility) | |
| | |